点评:We visited in December after booking for the Christmas experience including tickets to see Santa. £37 each which was poor value for money, especially after paying full for my 10 month old granddaughter and infant grandson!
11 family members attended, all of us leaving feeling extremely disappointed with the whole event. We were looking forward to the day, especially after reading positive reviews. Children expect a magical magnificent wonderland at Christmas. This did not deliver this. We have been to many experiences in the past, and I’m afraid to say this one was the least enjoyable. The entertainment before speaking to Santa was average, the decorations in the small number of rooms was lovely but didn’t give the wow factor like most stately homes during the Christmas period. Not nearly enough magical options to engage small children, a small craft room to spend 5 minutes in, elf entertainment which was frankly boring and a handful of decorations and lights outside which were not attractive or appealing for anyone to enjoy.
Santa was lovely and friendly but would be more personal having individual time with him. The toy bears given were nice but not appealing for all ages and the only option for everyone in the family groups.
The food options were sparse and expensive. Queues were long before trying to find sufficient seating indoors.
Come on Harewood, please consider children when organising what should be an amazing event at Christmas. It needs to be attractive, appealing and memorable!
Why not offer stalls and entertainment in the grounds when such an event has been organised.
The childrens park is new but some improvements need to be made which would allow children of all ages to enjoy. Some safety hazards could be identified with potential risk of injuries happening.
I have emailed info@ Harewood twice since visiting and feel disappointed that my email has not been acknowledged.
Certainly not the service you expect to receive from Harewood house.
翻译:我们12月预订了圣诞体验项目,包括与圣诞老人见面的门票,然后前往参观。每人37英镑,感觉很不值,尤其是考虑到我10个月大的孙女和刚出生的孙子还要付全价!
我们一家11人参加了这次活动,但所有人都对整个体验感到非常失望。我们原本很期待这一天,尤其是在阅读了一些好评之后。孩子们期待的是一个充满魔幻色彩的圣诞仙境,但这次完全没有达到预期。我们以前也参加过很多类似的体验活动,但这次是最不愉快的。与圣诞老人见面之前的娱乐活动很一般,少数几个房间的装饰虽然很漂亮,但并没有像大多数庄园在圣诞节期间那样令人惊艳。这里几乎没有足够吸引小朋友的魔法元素,一个只能待5分钟的小手工室,精灵表演也乏味至极,外面的装饰和灯光也毫无吸引力。
圣诞老人很和蔼可亲,但如果能有单独和他交流的时间就更好了。赠送的玩具熊虽然不错,但并非老少咸宜,而且是全家老少唯一的选择。
食物种类少,价格昂贵。室内座位有限,排队等候时间很长。
拜托,哈伍德庄园,在组织这场本应精彩纷呈的圣诞活动时,请考虑一下孩子们的感受。它应该充满吸引力,令人难忘!
既然已经举办了这样的活动,为什么不在庄园内设置一些摊位和娱乐项目呢?
儿童乐园是新建的,但需要进行一些改进,才能让所有年龄段的孩子都能玩得开心。一些安全隐患也需要注意,可能会造成人员受伤。
自从参观以来,我已经两次发送邮件至info@Harewood,但一直没有收到回复,这让我很失望。
这绝对不是哈伍德庄园应有的服务水平。