点评:We were told we had to be on a waitlist for 30-45 min due to not having life jackets available. However, there was an entire rack of adult life jackets nobody was using and had not used for the 45 min we stood there. When asked, the worker said they “had to go straight down the list”. I asked her to count the number of adult life jackets they needed on the waitlist ahead of us and she said “that doesn’t matter we have to go straight down the list”. So you mean to tell me if there were only kid jackets needed ahead of us or only a couple of adult jackets needed we still should be waiting for no reason?? After an hour of waiting we left and we finally got the phone call 2 hours later that they were ready for us. There were numerous people waiting that had the same complaint as us. Completely and totally mismanaged and will not be back!!!
翻译:我们被告知,由于没有救生衣,我们必须在候补名单上等 30-45 分钟。然而,那里有一整架成人救生衣,没有人使用,我们在那里站了 45 分钟,也没有使用过。当被问及时,工作人员说他们“必须直接按名单来取”。我让她数一下在我们前面的候补名单上他们需要的成人救生衣的数量,她说“这没关系,我们必须直接按名单来取”。所以你的意思是告诉我,如果我们前面只需要儿童救生衣,或者只需要几件成人救生衣,我们仍然应该无缘无故地等待?等了一个小时后,我们离开了,2 小时后我们终于接到电话说他们已经为我们准备好了。有很多人在等,他们和我们有同样的抱怨。完全是管理不善,不会再来了!!!