点评:As a solo traveller I enjoy visiting Champneys regularly, this stay was for 3 nights. Glad to see the evening menu has changed since my last visit in July. Breakfast is always my favourite meal, fabulous selection, displayed beautifully. The staff in the restaurant are attentive and very polite. I'm always greeted with a smile, a good morning and a welcome back by Catrina and Massimo. The Christmas themed buffet lunches were also a nice touch with plenty of variety of hot and cold dishes. The facilities overall are excellent value for money especially if you book when the 50% sale is on, or through the reward scheme via vitality. Whilst there are different packages most rates include dinner, breakfast and lunch with accommodation. This trip i had a problem with my room at midnight, I popped down to reception, the night porter/manager (8th December sorry i didnt catch his name) assessed the situation and decided moving rooms was the best option. He helped me pack, took my bags to the new room and got me settled. Excellent customer service. Thank you again. The only criticism is some of visitors think it's acceptable to lounge of the sofas with bare feet on cushions and arm rests. Cringe!
翻译:作为一名独自旅行者,我经常光顾Champneys酒店,这次住了三晚。很高兴看到晚餐菜单比我七月份上次来的时候有所更新。早餐一直是我最喜欢的,种类丰富,摆盘精美。餐厅的工作人员热情周到,彬彬有礼。每次我去餐厅,Catrina和Massimo都会面带微笑地跟我道早安,并热情地欢迎我再次光临。圣诞主题自助午餐也别具一格,冷热菜肴种类繁多。总的来说,酒店的设施性价比很高,尤其是在五折优惠期间预订,或者通过Vitality会员奖励计划预订时。虽然酒店有不同的套餐,但大多数价格都包含晚餐、早餐和午餐以及住宿。这次旅行中,我的房间在午夜出了点问题,我去了前台,值夜班的门房/经理(12月8日,抱歉我没记住他的名字)评估了情况,并决定换房间是最佳方案。他帮我收拾行李,把我的行李搬到新房间,并帮我安顿下来。非常棒的客户服务。再次感谢!唯一令人诟病的是,有些游客觉得光脚懒洋洋地躺在沙发上,把脚搭在靠垫和扶手上是可以接受的。真是让人尴尬!