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SHALLOW MINDED FISHING CHARTERS — BUYER BEWARE!
Shallow Minded Inshore Charters的点评
点评：I paid $600 for a half-day inshore fishing charter for my son's birthday, expecting a calm, family-friendly experience. Unfortunately, the trip did not go as planned. Instead of staying in the calmer inshore waters I had booked, we were taken through the inlet into 3–4 foot waves. My son became seasick, and what was supposed to be an enjoyable birthday outing quickly became stressful for him. We eventually returned inshore and lost another 30 minutes walking on a beach so he could recover before continuing.
The captain was unwelcoming throughout the trip. He smoked the entire time on the boat, despite two young children being aboard, played excessively loud music starting at 6 AM, and repeatedly sped through no-wake zones whike getting looks from other boaters. These choices made the trip uncomfortable and inappropriate for a family outing. My son caught only one fish, and I understand that fishing success can never be guaranteed, so the number of fish caught is not the main reason for this review.
The bigger issue was the overall experience and what happened afterward. After the charter, I contacted Jessey privately and explained my concerns. He apologized and offered to take us back out himself so my son could have the better experience he had originally hoped for. After learning additional details, I decided to give him another chance, appreciated the gesture, thanked him, and sent several available dates so we could arrange the additional trip.
After that, however, I received no response. I messaged him FIVE separate times over 4 weeks and never heard back.
To be clear, I did not demand a free charter, refund, or any other compensation. The additional trip was offered voluntarily by Jessey after I shared my concerns. I simply accepted the offer and attempted to coordinate a date. The problem was that the promise was never honored, and my follow-up messages were ignored.
A disappointing charter can happen, and I understand that weather, water conditions, and fishing results are not always within a captain's control. What is within a business owner's control is how customers are treated, how concerns are handled, and whether commitments are honored. In this case, the original experience was disappointing, and the lack of communication afterward made the situation even worse.
Based on the trip itself, the treatment of our family, and the unanswered messages that followed, I cannot recommend Shallow Minded Fishing Charters to anyone seeking a professional, reliable, and family-friendly fishing charter.
The captain was unwelcoming throughout the trip. He smoked the entire time on the boat, despite two young children being aboard, played excessively loud music starting at 6 AM, and repeatedly sped through no-wake zones whike getting looks from other boaters. These choices made the trip uncomfortable and inappropriate for a family outing. My son caught only one fish, and I understand that fishing success can never be guaranteed, so the number of fish caught is not the main reason for this review.
The bigger issue was the overall experience and what happened afterward. After the charter, I contacted Jessey privately and explained my concerns. He apologized and offered to take us back out himself so my son could have the better experience he had originally hoped for. After learning additional details, I decided to give him another chance, appreciated the gesture, thanked him, and sent several available dates so we could arrange the additional trip.
After that, however, I received no response. I messaged him FIVE separate times over 4 weeks and never heard back.
To be clear, I did not demand a free charter, refund, or any other compensation. The additional trip was offered voluntarily by Jessey after I shared my concerns. I simply accepted the offer and attempted to coordinate a date. The problem was that the promise was never honored, and my follow-up messages were ignored.
A disappointing charter can happen, and I understand that weather, water conditions, and fishing results are not always within a captain's control. What is within a business owner's control is how customers are treated, how concerns are handled, and whether commitments are honored. In this case, the original experience was disappointing, and the lack of communication afterward made the situation even worse.
Based on the trip itself, the treatment of our family, and the unanswered messages that followed, I cannot recommend Shallow Minded Fishing Charters to anyone seeking a professional, reliable, and family-friendly fishing charter.
翻译：为了给我儿子庆祝生日，我花了600美元预订了半天的近海垂钓之旅，原以为会是一次轻松且适合全家的体验。可惜，这次行程并未如预期般顺利。我们并未被带到我事先预订的平静近海水域，而是被带到了浪高达3到4英尺的海域。结果我儿子晕船了，原本应该是愉快的生日出游，却瞬间变成了让他倍感压力的经历。我们最终返回了近岸，又在海滩上走了30分钟，好让他恢复体力后再继续行程。
整个旅途中，船长都表现得很不友好。尽管船上有两个年幼的孩子，他仍一直在船上抽烟；早上6点起就播放音量极大的音乐；还多次在其他船只的注视下高速穿行于禁速区。这些行为让这次旅行变得极不舒适，根本不适合家庭出游。我的儿子只钓到了一条鱼。我明白钓鱼的成效永远无法保证，因此捕获的鱼量并非我写此评论的主要原因。
真正的问题在于整体的体验以及事后发生的情况。钓鱼结束后，我私下联系了Jessey并说明了我的顾虑。他道歉了，还提出亲自带我们再去一次，好让我儿子能获得他最初期望的那种美好体验。在了解到更多细节后，我决定再给他一次机会。我很感激他的好意，向他表示了感谢，并提供了几个可行的日期以便安排这次额外的行程。
然而之后我就再也没有收到回复。在接下来的4周里，我分别给他发了5条消息，但始终石沉大海。
需要明确的是，我并未要求免费包机服务、退款或任何其他补偿。在我表达了自己的顾虑后，Jessey主动提出了安排这次额外行程的建议。我只是接受了这一提议，并试图商定一个合适的日期而已。问题在于，承诺从未兑现，我的后续留言也都被置之不理。
包船体验不尽如人意的情况时有发生，我也明白天气、水文条件以及钓鱼成果并非船长所能完全掌控。但作为企业主，能够掌控的是如何对待顾客、如何处理客户的顾虑，以及是否信守承诺。在这起案例中，最初的体验确实令人失望。事后缺乏沟通使得情况变得更加糟糕。
综合这次旅行的经历、对我们一家的对待方式，以及之后无人回复的信息来看，我实在无法向那些希望寻找专业、可靠且适合带家人一同参加的钓鱼之旅的顾客推荐Shallow Minded Fishing Charters。
整个旅途中，船长都表现得很不友好。尽管船上有两个年幼的孩子，他仍一直在船上抽烟；早上6点起就播放音量极大的音乐；还多次在其他船只的注视下高速穿行于禁速区。这些行为让这次旅行变得极不舒适，根本不适合家庭出游。我的儿子只钓到了一条鱼。我明白钓鱼的成效永远无法保证，因此捕获的鱼量并非我写此评论的主要原因。
真正的问题在于整体的体验以及事后发生的情况。钓鱼结束后，我私下联系了Jessey并说明了我的顾虑。他道歉了，还提出亲自带我们再去一次，好让我儿子能获得他最初期望的那种美好体验。在了解到更多细节后，我决定再给他一次机会。我很感激他的好意，向他表示了感谢，并提供了几个可行的日期以便安排这次额外的行程。
然而之后我就再也没有收到回复。在接下来的4周里，我分别给他发了5条消息，但始终石沉大海。
需要明确的是，我并未要求免费包机服务、退款或任何其他补偿。在我表达了自己的顾虑后，Jessey主动提出了安排这次额外行程的建议。我只是接受了这一提议，并试图商定一个合适的日期而已。问题在于，承诺从未兑现，我的后续留言也都被置之不理。
包船体验不尽如人意的情况时有发生，我也明白天气、水文条件以及钓鱼成果并非船长所能完全掌控。但作为企业主，能够掌控的是如何对待顾客、如何处理客户的顾虑，以及是否信守承诺。在这起案例中，最初的体验确实令人失望。事后缺乏沟通使得情况变得更加糟糕。
综合这次旅行的经历、对我们一家的对待方式，以及之后无人回复的信息来看，我实在无法向那些希望寻找专业、可靠且适合带家人一同参加的钓鱼之旅的顾客推荐Shallow Minded Fishing Charters。
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