点评:Not only does Noah Tours have one of, if not THE most comprehensive tours available for Israel, Jordan, and Egypt, they are completely honest and trustworthy. We had many questions before we booked, as we had never travelled to the Middle East and had some apprehensions, and Noah Tours answered each and every question we asked clearly and patiently. After we booked and fully paid, we had an issue with visas to Egypt as Canada and Egypt began engaged in a dispute which caused Egypt to make it difficult for Canadians to obtain a visa. The President of Noah Tours called us to assure us that, should we not obtain the necessary visa, the company would allow us to rebook for another tour, or refund us, whatever our wishes. That was so reassuring. In the end, we were able to obtain the visa.
But the real testament to the company's commitment to its clients showed up when the war started in Israel on October 7th. We were in Tel Aviv when it began, and could not immediately find a way out of the country. President Guy Timberg was in constant communication with us during this time and he and his team guided us only to safe areas of the country, while working diligently to navigate us out of Israel and into Jordan early once it became apparent that the situation was deteriorating. Noah's commitment to our safety was unwavering, and once we were in Jordan we continued our amazing tour of Jordan and Egypt in complete safety, with Noah representatives with us every step of the way, from border security checks and pickups, to airport security and transportation, and fully escorted tours from wonderful guides.
Not only would I not hesitate to recommend Noah Tours as your tour operator throughout the Middle East, I would not think of touring the region with anyone other than Noah Tours. Led by President and CEO Guy Timberg, Noah Tours is simply outstanding in every aspect you can imagine.
翻译:诺亚旅行社 (Noah Tours) 不仅是以色列、约旦和埃及最全面的旅游团之一,而且是完全诚实和值得信赖的。我们在预订之前有很多疑问,因为我们从未去过中东,有一些顾虑,Noah Tours 清晰而耐心地回答了我们提出的每一个问题。在我们预订并全额付款后,我们在去埃及的签证上遇到了问题,因为加拿大和埃及开始发生争端,导致埃及让加拿大人很难获得签证。诺亚旅游公司的总裁打电话给我们,向我们保证,如果我们没有获得必要的签证,公司将允许我们重新预订另一趟旅行,或者退款给我们,无论我们希望如何。那真是太让人安心了。最终,我们顺利拿到了签证。
但当 10 月 7 日以色列战争爆发时,才真正证明了公司对客户的承诺。疫情开始时我们在特拉维夫,无法立即找到离开该国的出路。在此期间,盖伊·廷伯格总统一直与我们保持着沟通,他和他的团队只引导我们前往该国的安全地区,同时在局势明显恶化后,努力引导我们尽早离开以色列并进入约旦。诺亚对我们安全的承诺坚定不移,到达约旦后,我们在完全安全的情况下继续了约旦和埃及的精彩之旅,诺亚代表全程陪伴我们,从边境安全检查和接送,到机场安全和交通,并由出色的导游全程陪同。
我不仅会毫不犹豫地推荐诺亚旅行社作为整个中东地区的旅行社,而且我不会考虑与诺亚旅行社以外的任何人一起游览该地区。在总裁兼首席执行官 Guy Timberg 的领导下,Noah Tours 在您能想象到的各个方面都表现出色。