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The Istana Spa & Detox的点评
点评：Absurd security policies rifling through your bags with their hands kill the wellness vibe—that's okay for the mall, but this ain't a mall. Nauseating septic stench bellows from the grass where you're supposed to meditate and relax—total management fail, zero attention to detail. They even plop colored toilet bowl blocks (those cheap deodorizers) and incense around the septic tank to mask the nasty doo-doo smell. Oftentimes loud unruly guests create a frat party vibe, left completely unchecked.
Staff tries but misses the mark: no real service, unsafe lockers that even local members gripe about due to theft and poor treatment from management. No perks for members—just stories of being gouged on memberships. Feels like a tourist trap for one-stop Instagram vibes, then back on the plane. Seasoned wellness folks see through it—overhyped, underdelivered. As a longtime service industry pro, this place screams amateur hour. Zero personable interactions. Pure dud vibe, missing the mark by a long shot. Incredible view, but you can get that next door at the public beach for free. Other wellness spots available where your money is well spent and appreciated.
If the owners would like to contact me, I'd be pleased to give them a punch list. I tried to avoid doing this, but here I am.
Staff tries but misses the mark: no real service, unsafe lockers that even local members gripe about due to theft and poor treatment from management. No perks for members—just stories of being gouged on memberships. Feels like a tourist trap for one-stop Instagram vibes, then back on the plane. Seasoned wellness folks see through it—overhyped, underdelivered. As a longtime service industry pro, this place screams amateur hour. Zero personable interactions. Pure dud vibe, missing the mark by a long shot. Incredible view, but you can get that next door at the public beach for free. Other wellness spots available where your money is well spent and appreciated.
If the owners would like to contact me, I'd be pleased to give them a punch list. I tried to avoid doing this, but here I am.
翻译：荒谬的安检政策，工作人员用手翻遍你的包，彻底破坏了这里的健康氛围——商场里这么做或许可以理解，但这可不是商场。令人作呕的化粪池臭味从本该冥想放松的草坪上散发出来——管理彻底失败，对细节毫无关注。他们甚至在化粪池周围放上彩色马桶块（那种廉价的除臭剂）和香薰来掩盖难闻的粪便味。经常有吵闹不羁的客人营造出一种兄弟会派对的氛围，却无人管束。
工作人员尽力了，但还是差强人意：没有真正的服务，储物柜也不安全，就连本地会员都抱怨储物柜被盗，而且管理层态度恶劣。会员没有任何福利——只有会员费被宰的抱怨。感觉就像一个旅游陷阱，只供游客来拍几张Instagram美照就走。经验丰富的健康达人一眼就能看穿——名不副实，名不副实。作为一名资深服务行业人士，这家店简直业余得不行。服务人员毫无热情，氛围糟糕透顶，差远了。景色确实不错，但隔壁的公共海滩就能免费欣赏到同样的美景。还有其他一些健康养生的好去处，在那里你的钱花得物有所值，服务也令人满意。
如果店主愿意联系我，我很乐意给他们列个清单。我本来不想这么做，但现在不得不这么做了。
工作人员尽力了，但还是差强人意：没有真正的服务，储物柜也不安全，就连本地会员都抱怨储物柜被盗，而且管理层态度恶劣。会员没有任何福利——只有会员费被宰的抱怨。感觉就像一个旅游陷阱，只供游客来拍几张Instagram美照就走。经验丰富的健康达人一眼就能看穿——名不副实，名不副实。作为一名资深服务行业人士，这家店简直业余得不行。服务人员毫无热情，氛围糟糕透顶，差远了。景色确实不错，但隔壁的公共海滩就能免费欣赏到同样的美景。还有其他一些健康养生的好去处，在那里你的钱花得物有所值，服务也令人满意。
如果店主愿意联系我，我很乐意给他们列个清单。我本来不想这么做，但现在不得不这么做了。
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