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A culture of bad service
Phillipsburg Sint Maarten的点评
点评：I’ve been coming to Philipsburg every year or so for 15 years. I love most aspects of it, but the service here is horrible, and isn’t improving.
I have to think it’s a cultural thing. In the last two days I’ve left three restaurants because I couldn’t get a menu. I left a little bar last night. I ordered a drink and didn’t have it 15 mins later.
I understand “island time,” but this is something different.
It’s not uncommon for waitresses, instead of greeting you, to just approach and stare at you.
Tipping isn’t customary here, but they often add a service charge, neither of which motivates improvement.
I realize the people working here grew up, and live, in poverty and maybe that carries with it some resentment. I haven’t noticed service issues like this in similarly poor countries. I always try to be polite and gracious. That doesn’t help here.
I have to think it’s a cultural thing. In the last two days I’ve left three restaurants because I couldn’t get a menu. I left a little bar last night. I ordered a drink and didn’t have it 15 mins later.
I understand “island time,” but this is something different.
It’s not uncommon for waitresses, instead of greeting you, to just approach and stare at you.
Tipping isn’t customary here, but they often add a service charge, neither of which motivates improvement.
I realize the people working here grew up, and live, in poverty and maybe that carries with it some resentment. I haven’t noticed service issues like this in similarly poor countries. I always try to be polite and gracious. That doesn’t help here.
翻译：我大约每年都会来菲利普斯堡，已经来了15年了。我喜欢这里的大部分地方，但这里的服务实在太糟糕了，而且丝毫没有改善的迹象。
我觉得这可能是文化差异造成的。过去两天，我因为拿不到菜单而离开了三家餐厅。昨晚我还去了一家小酒吧，点了一杯饮料，15分钟后还没上。
我能理解“岛屿时间”，但这完全是另一回事。
服务员不打招呼，而是走过来盯着你看，这种情况并不少见。
这里没有给小费的习惯，但他们通常会加收服务费，这两种做法都无助于改善服务。
我知道在这里工作的人从小就生活在贫困之中，也许正是这种贫困让他们心怀怨恨。我在其他同样贫困的国家从未遇到过这样的服务问题。我总是尽量保持礼貌和谦逊，但在这里，这些都无济于事。
我觉得这可能是文化差异造成的。过去两天，我因为拿不到菜单而离开了三家餐厅。昨晚我还去了一家小酒吧，点了一杯饮料，15分钟后还没上。
我能理解“岛屿时间”，但这完全是另一回事。
服务员不打招呼，而是走过来盯着你看，这种情况并不少见。
这里没有给小费的习惯，但他们通常会加收服务费，这两种做法都无助于改善服务。
我知道在这里工作的人从小就生活在贫困之中，也许正是这种贫困让他们心怀怨恨。我在其他同样贫困的国家从未遇到过这样的服务问题。我总是尽量保持礼貌和谦逊，但在这里，这些都无济于事。
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