点评:Very disappointed! I have always LOVED Colonial Gardens -- until last summer. I had them come out for a consultation for a landscaping project which I gladly paid $250 for. We have used them many times in the past and they have always been my go-to. But now -- another $660 later I have a beautiful plan that I did not ask for or will ever use. I did not approve anything more than the initial consult. I have contacted Justina to let her know how poorly it had been handled and she was going to get back with me -- last September. I have tried to follow up by email and phone calls and have not had any response since her initial "I will investigate and get back with you." We paid the $660 -- even though we felt we did not owe it. I am disappointed I am not getting some explanation back from them as to how this happened and how they plan to prevent it from happening to others in the future.
翻译:非常失望!我一直很喜欢殖民地花园——直到去年夏天。我让他们出来咨询一个景观美化项目,我很高兴为此支付了 250 美元。我们过去曾多次使用它们,它们一直是我的首选。但现在——再花 660 美元后,我有了一个我没有要求也永远不会使用的漂亮计划。除了最初的咨询,我没有批准任何东西。我已经联系了贾斯蒂娜,让她知道处理得有多糟糕,她会在去年九月和我一起回来。我曾尝试通过电子邮件和电话跟进,但自从她最初的“我会调查并与您联系”以来,没有得到任何回复。我们支付了 660 美元——尽管我们觉得我们不欠它。我很失望,我没有从他们那里得到一些解释,说明这是如何发生的,以及他们打算如何防止这种情况在未来发生在其他人身上。