下载App
资质规则
旅行
账户
Meander2228189****
TOO BAD SO SAD
MyTransfers的点评
点评：I paid a big price in stress and dollars by booking my cruise port to hotel and the next day hotel to airport.
An hour before cruise pick up time we get an email with the driver phone number, his name, vehicle type, and license plate number.
We call to say we are in the football sized parking lot. No response, we reach out to my transfer and they say they cannot reach driver.
In the heat of the sun, limping from a foot injury we walk the entire parking lot looking for the vehicle. No luck! Then a driver shows up with my name misspelled and says he is the designated driver...
On our way to our hotel the driver tells us he is a “partner” the company, qthat our hotel will be blocked to vehicles in the morning because of. national parade. He takes my email and will contact me to set up a new time and learn action. We never heard back so I WhatsApp that same afternoon and see that my message was read but not responded to.
The next morning I get confirmation for a pick up 2 hours later then we had scheduled, they refused to assist us and said we would be no-shows, no refund of $100.00. No changes could be made within 24 hours of pick up.
Despite reaching out to head office all I got was a TOO BAD SO SAD….. NEVER AGAIN MY TRANAFER
An hour before cruise pick up time we get an email with the driver phone number, his name, vehicle type, and license plate number.
We call to say we are in the football sized parking lot. No response, we reach out to my transfer and they say they cannot reach driver.
In the heat of the sun, limping from a foot injury we walk the entire parking lot looking for the vehicle. No luck! Then a driver shows up with my name misspelled and says he is the designated driver...
On our way to our hotel the driver tells us he is a “partner” the company, qthat our hotel will be blocked to vehicles in the morning because of. national parade. He takes my email and will contact me to set up a new time and learn action. We never heard back so I WhatsApp that same afternoon and see that my message was read but not responded to.
The next morning I get confirmation for a pick up 2 hours later then we had scheduled, they refused to assist us and said we would be no-shows, no refund of $100.00. No changes could be made within 24 hours of pick up.
Despite reaching out to head office all I got was a TOO BAD SO SAD….. NEVER AGAIN MY TRANAFER
翻译：我为了预订邮轮码头到酒店的接送服务，以及第二天从酒店到机场的接送服务，付出了巨大的压力和金钱代价。
邮轮接送时间前一小时，我们收到了一封电子邮件，里面有司机的电话号码、姓名、车型和车牌号。
我们打电话告诉他我们已经到了那个足球场大小的停车场。无人接听，我们联系了我的接送服务公司，他们说联系不上司机。
顶着烈日，我一瘸一拐地走遍了整个停车场寻找车辆。一无所获！然后，一个司机出现了，他的名字拼错了，还说他是指定的司机……
在去酒店的路上，司机告诉我们他是这家公司的“合作伙伴”，说因为有全国游行，我们酒店早上会禁止车辆进入。他记下了我的邮箱地址，说会联系我重新安排时间并告知具体情况。之后我们一直没有收到回复，于是当天下午我用WhatsApp联系了他，发现我的消息已被阅读，但没有回复。
第二天早上我收到确认信息，取车时间比原定时间晚了两个小时。他们拒绝提供帮助，并说我们就算作未出现，也不会退还100美元。取车前24小时内不允许更改。
尽管我联系了总部，得到的回复也只是“太遗憾了，真可惜……”。我再也不会用Transfer了。
邮轮接送时间前一小时，我们收到了一封电子邮件，里面有司机的电话号码、姓名、车型和车牌号。
我们打电话告诉他我们已经到了那个足球场大小的停车场。无人接听，我们联系了我的接送服务公司，他们说联系不上司机。
顶着烈日，我一瘸一拐地走遍了整个停车场寻找车辆。一无所获！然后，一个司机出现了，他的名字拼错了，还说他是指定的司机……
在去酒店的路上，司机告诉我们他是这家公司的“合作伙伴”，说因为有全国游行，我们酒店早上会禁止车辆进入。他记下了我的邮箱地址，说会联系我重新安排时间并告知具体情况。之后我们一直没有收到回复，于是当天下午我用WhatsApp联系了他，发现我的消息已被阅读，但没有回复。
第二天早上我收到确认信息，取车时间比原定时间晚了两个小时。他们拒绝提供帮助，并说我们就算作未出现，也不会退还100美元。取车前24小时内不允许更改。
尽管我联系了总部，得到的回复也只是“太遗憾了，真可惜……”。我再也不会用Transfer了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
