SCAM ALERT: Paid $300 for no-show service; fraudulent claims of resort partnership
Costa Rica Xploring Tours的点评
点评:I strongly advise against booking with Costa Rica Xploring or its owner, Kevin Valverde Rodriguez. My experience resulted in a $300 loss and zero service provided.
(Note For some odd reason, there are very few negative reviews for this business here in Tripadvisor. If you don't trust mine, I recommend you visit the reviews in Google Maps)
Key Issues:
- No-Show & Theft: We paid $300 upfront for a boat service. On the day of the trip, no one showed up. Despite multiple promises to refund the money, Kevin has since disappeared with our payment.
- Dishonest Excuses: When confronted, Kevin claimed a family tragedy prevented the service. We verified through local contacts (including his own family) that this story was entirely fabricated.
- False Affiliations: Kevin claims to work with local resorts, specifically the Four Seasons. I verified this directly with the Four Seasons management, who confirmed they have no affiliation with him and warned that he operates on the public beach adjacent to their property.
It is disappointing to see this kind of behavior in a country known for such incredible hospitality. Save your money and book through official resort concierges or verified tour operators instead.
翻译:我强烈建议不要通过 Costa Rica Xploring 或其老板 Kevin Valverde Rodriguez 预订服务。我的经历导致我损失了 300 美元,而且没有得到任何服务。
(注:不知何故,这家公司在 TripAdvisor 上的负面评价很少。如果您不相信我的评价,我建议您查看 Google Maps 上的评价。)
主要问题:
- 爽约和盗窃:我们预付了 300 美元预订船只服务。到了出行当天,却没有人出现。尽管 Kevin 多次承诺退款,但他却带着我们的钱消失了。
- 虚假借口:当我们质问 Kevin 时,他声称由于家庭变故,服务无法进行。我们通过当地联系人(包括他自己的家人)证实,这完全是捏造的。
- 虚假合作关系:Kevin 声称与当地度假村,特别是四季酒店有合作关系。我已直接向四季酒店管理层核实,他们确认与此人没有任何关联,并提醒大家此人是在酒店隔壁的公共海滩上进行活动。
在一个以热情好客著称的国家看到这种行为,实在令人失望。建议您省下这笔钱,通过官方度假村礼宾部或经过认证的旅行社预订。