点评:Today I visited Aloy Silk – Kandy branch (Getambe / Peradeniya) to purchase silk shawls for my guests. Unfortunately, my experience was very disappointing due to the behavior of one staff member.
A man with no hair, wearing a light green shirt and black trousers, was extremely rude. Without explaining politely, he accused me and told me not to take photos of the clothes, and then asked me to leave the shop. His tone was harsh and blaming, which made me feel very uncomfortable and embarrassed.
I was not informed politely about any shop rules, and as a local customer, I was surprised and hurt by the way I was treated. I felt shy, disrespected, and disappointed, especially when I had come with genuine intent to buy items for my guests.
I believe all customers — local or foreign — deserve to be treated with respect and professionalism. I hope the management will address this issue and train staff to communicate politely with customers.
翻译:今天我去了Aloy Silk康提分店(Getambe/Peradeniya),想为我的客人购买丝绸披肩。不幸的是,由于一位店员的态度,我的购物体验非常糟糕。
一位光头男子,身穿浅绿色衬衫和黑色裤子,态度极其粗鲁。他没有礼貌地解释,就指责我,并让我不要拍照,然后要求我离开商店。他的语气生硬且充满指责,让我感到非常不舒服和尴尬。
店员没有礼貌地告知我任何购物规则,作为一名本地顾客,我对他们的对待方式感到惊讶和受伤。我感到羞愧、不被尊重和失望,尤其是我本来是真心实意地想为客人购买物品。
我认为所有顾客——无论是本地顾客还是外国顾客——都应该受到尊重和专业的对待。我希望管理层能够重视这个问题,并培训员工如何礼貌地与顾客沟通。