点评:Not satisfied with the experience for the price being charged. The room was clean and the staff available were very nice. But there was not enough staff around. No one was available to pick up at guest services or concierge when calling. we had to go downstairs to make any requests. No one came to the room from house keeping to offer towels we had to go downstairs and one of the front desk personnel had to bring the towels. The water park was cold, I had to ask several times for them to turn the heat up, this is not an issue at any other indoor water park I visited. The bar in the water park at one point had only 1 bar tender and it was very busy so the wait for a drink was 20-30 minutes, unacceptable. Quiet hours are from 9pm to 8am, there were a group of kids running the entire building for 2 hours, called security and nothing. Never again.
翻译:对于所收取的价格的体验不满意。房间很干净,工作人员非常好。但周围没有足够的工作人员。致电时,没有人可以在客户服务部或礼宾部接机。我们必须下楼提出任何要求。没有人从客房服务人员到房间提供毛巾,我们不得不下楼,一位前台人员不得不拿来毛巾。水上乐园很冷,我不得不多次要求他们把暖气打开,这在我参观过的任何其他室内水上乐园都不是问题。水上公园的酒吧一度只有 1 名调酒师,而且非常繁忙,因此等待一杯饮料需要 20-30 分钟,这是不可接受的。晚上 9 点到早上 8 点是安静的时间,一群孩子在整个大楼里跑了 2 个小时,叫了保安,什么也没有。再也不。