点评:I booked a liveaboard trip on the Cantamar Southern Sport liveaboard dive boat for a trip to Revillagigedo Arcipelig (aka Socorro) early in the year but just a few days before departure Cantamar sends out an email stating that the trip was being canceled due to the Mexican Government. Malarkey! The company had already taken numerous trips to the islands and had numerous more trip scheduled so they outright lied about the reason for canceling this specific trip. I emailed Cantamar about the situation but never once did they respond. Trip insurance does NOT cover the costs for non-specific cancellation reasons and blaming the Mexican government is not a qualifying reason so Cantamar simply pocketed tens-of-thousands of customer dollars and has refused to respond to inquiries about recovering all the money lost on the cost of this trip, which with airfare adds up to more than $3500 USD. The trip was supposed to last 9 days, from November 29th through December 7th. All I received for my money was heartache and a smaller bank account. Totally unacceptable.
翻译:今年年初,我预订了Cantamar Southern Sport潜水船公司的船宿潜水之旅,目的地是雷维利亚希赫多群岛(又名索科罗群岛)。然而,就在出发前几天,Cantamar发邮件声称由于墨西哥政府的原因,行程被取消了。简直是胡说八道!这家公司之前已经组织过多次前往该群岛的旅行,而且还有很多行程已经安排好了,所以他们完全是在捏造取消这次旅行的理由。我给Cantamar发邮件询问情况,但他们始终没有回复。旅行保险不承保因非特定原因取消行程的费用,而指责墨西哥政府显然不符合理赔条件。因此,Cantamar就这样白白拿走了客户数万美元,并且拒绝回应我关于追回全部损失的询问。这次旅行加上机票费用,总共超过3500美元。行程原定从11月29日到12月7日,为期9天。我花的钱除了心痛和缩水之外,什么也没得到。完全不可接受。