点评:A friend and I went to Whitstable Castle in Oct 2025. She has COPD and cannot walk far. I was going to drop her off and park outside on the road but a passerby said you could park outside if you gave your car reg to the Reception in the cafe. We went in and I entered it on an ipad thinking that was that! I got a parking ticket and have appealed twice but am still liable apparently. When I rang the castle they said they do not keep data on the ipad. I mentioned the reviews on tripadvisor where people have had the same experience and was told the trustees were looking into it. I asked who owned the land and they said Canterbury City Council but they said no it was the Whitstable Castle Trustees. I have the receipt from lunch and a witness statement but I have lost the appeal twice and yet the evidence put forward by Civil Enforcement Ltd didn't even show my car in the car park just the sign requesting that you should inform the Reception and obtain a permit. We were given nothing. How can a company be set up just to make money out of people using local services? It smacks of a scam to me. I'm still not sure if I will pay the charge but it's not about the money it's the principle. These charges should be more transparent! I will never go there again.
翻译:我和朋友于2025年10月去了惠特斯特布尔城堡。她患有慢性阻塞性肺病,不能走太远。我原本打算送她过去,然后把车停在路边,但一位路人告诉我,如果把车牌号告诉咖啡厅前台,就可以停在外面。我们进去后,我用iPad输入了车牌号,以为这样就万事大吉了!结果却收到了一张罚单,我申诉了两次,但显然仍然要承担责任。我打电话给城堡,他们说iPad上没有保存数据。我提到了TripAdvisor上的评论,发现很多人都有类似的经历,他们说城堡管理委员会正在调查此事。我问这块地属于谁,他们说是坎特伯雷市议会,但又说不是,是惠特斯特布尔城堡管理委员会。我有午餐收据和证人证词,但我两次申诉都失败了,而民事执法有限公司提供的证据甚至没有显示我的车停在停车场,只有一张要求你通知前台并领取停车许可证的告示。我们什么也没拿到。一家公司怎么能仅仅为了从使用本地服务的人身上赚钱而成立呢?这在我看来就是个骗局。我还在犹豫要不要付这笔费用,但这无关金钱,而是原则问题。这些收费应该更加透明!我以后再也不会去那里了。