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A terrible experience this time
Houdini's Escape Room Experience - STAR CITY的点评
点评：We were really disappointed with our recent trip to play the newest game at Star City - Sneaky Finders. We’ve played Houdini's rooms before and have always found them to be really good. This one, however, fell far short of the standard we’ve come to expect. We have played over 100 rooms in total and this one is by far one of the worst rooms we've ever played!
The theming and general look of the game is excellent, but that was as good as it got. During the game, we encountered multiple faults, including magnetic locks not opening and a laser pointer not functioning. As a result, this completely spoiled the experience and it was impossible to play the game in full. At one point, when a door wouldn't open, the games host had to come into the room (everyone's pet peeve) and escort us through the back corridors of Star City into another part of the game!
The lacklustre staff employed at the venue also did not help with the situation, repeating clues to us when there was clearly an issue with the maintenance of the room rather than our comprehension. We appreciate that sometimes rooms just break – nothing can be done about this, but the experience doesn’t have to be totally ruined. In this instance the games host showed no remorse for our terrible experience and gave us a generic Star City email address for our complaint (we are still waiting to hear back). The icing on the cake was the auto-generated 'you almost made it out' email we received afterwards...
We have been totally put off by this experience and will not be visiting a Houdini's again. Definitely wouldn't recommend the Star City branch for sure!
The theming and general look of the game is excellent, but that was as good as it got. During the game, we encountered multiple faults, including magnetic locks not opening and a laser pointer not functioning. As a result, this completely spoiled the experience and it was impossible to play the game in full. At one point, when a door wouldn't open, the games host had to come into the room (everyone's pet peeve) and escort us through the back corridors of Star City into another part of the game!
The lacklustre staff employed at the venue also did not help with the situation, repeating clues to us when there was clearly an issue with the maintenance of the room rather than our comprehension. We appreciate that sometimes rooms just break – nothing can be done about this, but the experience doesn’t have to be totally ruined. In this instance the games host showed no remorse for our terrible experience and gave us a generic Star City email address for our complaint (we are still waiting to hear back). The icing on the cake was the auto-generated 'you almost made it out' email we received afterwards...
We have been totally put off by this experience and will not be visiting a Houdini's again. Definitely wouldn't recommend the Star City branch for sure!
翻译：我们最近去星城玩最新游戏《Sneaky Finders》的旅程真是令人失望。我们以前玩过胡迪尼的房间，一直觉得它们都很棒。然而，这个房间却远远达不到我们的预期。我们总共玩过100多个房间，而这个房间是我们迄今为止玩过的最差的房间之一！
游戏的主题和整体画面都很棒，但也仅此而已了。在游戏过程中，我们遇到了几个小问题，包括磁力锁打不开，激光笔也坏了。结果，这彻底毁了我们的体验，我们根本没法完整地玩这个游戏。有一次，因为一扇门打不开，游戏主持人不得不进房间（这真是大家都最讨厌的事情了），护送我们穿过星城的后走廊，进入游戏的另一个部分！
场地里那些毫无效率的员工也帮不上什么忙，明明是房间维护出了问题，却一味地重复提示，根本没考虑到我们的理解能力。我们理解房间有时候会出问题——这没办法，但体验没必要完全毁掉。这次游戏主持人对我们糟糕的体验毫无悔意，还给了我们一个星城的通用邮箱地址用于投诉（我们仍在等待回复）。更糟糕的是，之后我们收到了自动生成的“你差点就成功了”的邮件……
这次经历让我们彻底失望了，以后再也不会去胡迪尼了。绝对不会推荐星城分店！
游戏的主题和整体画面都很棒，但也仅此而已了。在游戏过程中，我们遇到了几个小问题，包括磁力锁打不开，激光笔也坏了。结果，这彻底毁了我们的体验，我们根本没法完整地玩这个游戏。有一次，因为一扇门打不开，游戏主持人不得不进房间（这真是大家都最讨厌的事情了），护送我们穿过星城的后走廊，进入游戏的另一个部分！
场地里那些毫无效率的员工也帮不上什么忙，明明是房间维护出了问题，却一味地重复提示，根本没考虑到我们的理解能力。我们理解房间有时候会出问题——这没办法，但体验没必要完全毁掉。这次游戏主持人对我们糟糕的体验毫无悔意，还给了我们一个星城的通用邮箱地址用于投诉（我们仍在等待回复）。更糟糕的是，之后我们收到了自动生成的“你差点就成功了”的邮件……
这次经历让我们彻底失望了，以后再也不会去胡迪尼了。绝对不会推荐星城分店！
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