点评:My family was extremely disappointed with our experience at Christmas in Color at Red Rocks on December 3rd, 2025. We drove an hour with our four children, excited to start the holiday season. When we arrived, every single entrance was chained shut with “Closed” signs, and there was zero communication from the event organizers. No signs anywhere, no staff, no directions, nothing.
We even stopped at the Morrison gas station, and they told us to try Entrance 3—but those gates were also closed. We saw many other cars driving around confused, so we were clearly not the only ones impacted.
If the event was canceled due to weather, customers should have been notified and proper signage should have been posted. Instead, we paid for an experience that never happened, and our kids were devastated. Extremely disappointing and not the way any family wants to begin the holidays.
翻译:2025年12月3日,我们一家在红岩剧场参加了“色彩圣诞”活动,体验极其糟糕。我们带着四个孩子驱车一小时,满心欢喜地期待着假期的开始。然而,当我们到达时,所有入口都用铁链锁着,挂着“关闭”的牌子,活动组织方也完全没有通知我们。没有任何指示牌,没有工作人员,没有指引,什么都没有。
我们甚至在莫里森加油站停了下来,他们告诉我们可以试试3号入口——但那里的门也关着。我们看到很多其他车辆也一脸茫然地绕着圈,显然我们并非唯一受影响的人。
如果活动是因为天气原因取消,组织方应该通知顾客并张贴清晰的告示。结果,我们付了钱,却什么也没体验到,孩子们都非常失望。这真是太令人失望了,任何家庭都不希望以这种方式开始假期。