点评:I'm a wheelchair user and decided to take a trip down to Liverpool for my birthday to the Beatles museum. We were meant to go the day before my birthday and as we looked on the website it said their only lift was broken. We rang and asked if workers would be able to help carry my chair down as I'm an amblatory user. They refused as they're not allowed. Fair enough I suppose. We asked if they had any wheelchairs on property and they said no. They asked if I could just walk seeing as I can get out of my chair, which I thought was an incredibly inappropriate thing to ask seeing as I need my chair for a reason. It felt quite invasive and inappropriate, as if me being able to walk down a few stairs (if I have to and there's no other option) means I'd be able to walk 1.5-3 hours for the museum...
The way they spoke to my partner wasn't great either. They were very abrupt and rude with her, interrupting her when she rang again to ask about if they had wheelchairs, to say they'd already said they won't carry my foldable chair down the stairs (which she wasnt going to ask again).
I'm an autistic woman and the Beatles have been my special interest since I was a kid. It meant the world to be able to go to the museum and experience it all and I've been very let down with the members of staff and also the lack of accessibility from not only the Beatles story museum, but the cafe and gift shop too (which Is a whole other story even worse than this unfortunately).
Be very careful going to any of these three if you're disabled. Obviously you can't seeing as it's not even accessible for the foreseeable future (they never said if/when it'll be fixed), but even if you do, be prepared for people who don't have much respect or compassion for disabled people.
翻译:我坐轮椅,生日那天决定去利物浦的披头士博物馆。我们本来计划在我生日的前一天去,结果网站上显示他们唯一的电梯坏了。我们打电话问工作人员能不能帮我把轮椅抬下去,因为我只能步行。他们拒绝了,因为不允许。我觉得这挺公平的。我们问他们馆内有没有轮椅,他们说没有。他们问我能不能直接走路,因为我可以从轮椅上下来。我觉得问这个问题非常不合适,因为我需要轮椅是有原因的。这感觉很不礼貌,很不合适,就好像我能走下几级楼梯(如果迫不得已的话)就意味着我能走1.5到3个小时去博物馆一样……
他们跟我伴侣说话的方式也很糟糕。他们对她非常粗鲁无礼,当她再次打电话询问是否有轮椅时,他们打断了她,说他们已经说过不会帮我把折叠椅搬下楼梯(她不会再问了)。
我是一名自闭症女性,从小就对披头士乐队特别感兴趣。能够去博物馆体验这一切对我来说意义重大,但我对工作人员非常失望,而且不仅披头士故事博物馆缺乏无障碍设施,咖啡馆和礼品店也同样如此(不幸的是,这又是另一个故事,甚至比这更糟糕)。
如果你是残疾人,去这三个地方都要小心。显然你不能,因为在可预见的未来,它们甚至都无法无障碍通行(他们从未说过是否/何时会修复),但即使你去了,也要做好准备,因为那里的人对残疾人缺乏尊重或同情。