点评:Mixed feelings.
First. This place is an incredible feat of engineering. The wave itself is lovely. We are lucky to have such a facility. It’s a nice place to spend time on a sunny day and I had some really nice times here.
The staff in the water / lifeguards etc were great. Really good instruction. On the ball. Felt safe.
The rest of the place could be so much better.
The restaurant is dirty. Lots of flies and plates etc not tidied away. The food is pretty crap and mostly unhealthy. Reminds me of my school canteen. Luke warm cheap produce. A can of drink will set u back £3.50.
There is a definite lack of training in customer care. The land staff on the whole don’t seem to care much about the customer. Smiles are few and far between.
The car park is crap. And the walk FROM the car park on a cold night with wetsuits and boards and kids and all their crap is quite off putting.
Finally the camping. Should be good. It WAS nice to stay so close but we were welcomed by a really surly staff member and all of my comms went uanswered.
Having said all of that. I enjoyed my time here, learnt a lot and would deffo come again.
翻译:喜忧参半吧。
首先,这个地方堪称工程学的奇迹。人工浪池本身也相当不错。我们能拥有这样的设施真是幸运。在晴天时这里是消遣的好去处,我也在这里度过了许多愉快的时光。
水中的工作人员/救生员们都很出色。指导细致入微,反应迅速,让人感觉很安全。
不过,其他地方还有很大的改进空间。
餐厅很脏,到处都是苍蝇,餐具也杂乱无章。食物质量很差,而且大多不太健康。这让我想起了学校的食堂。食物又凉又便宜。买一罐饮料要花3.50英镑。
很明显,这里的员工缺乏客户服务方面的培训。总的来说,工作人员似乎不太在乎顾客的感受。面带笑容的情况少之又少。
停车场糟糕透顶。在寒冷的夜晚,拖着湿漉漉的潜水服、冲浪板,还带着孩子和一堆杂物从停车场走过去,实在让人扫兴。
最后说说露营。本来应该是不错体验才对。住得这么近真是不错,但我们遭到一位态度极其冷漠的工作人员的冷待,我的所有沟通请求也都石沉大海、无人回应。
话虽如此,我在这里度过了愉快的时光,也学到了很多,以后肯定还会再来。