点评:It’s okay, but not worth the money, at the end of the day. We've been a few times now for various birthdays. £40 for a family of four - not a brilliant saving and is a lot for what it is - a load of old machines, and many sadly broken.
Kids are bored within an hour or two. Adults have headaches and aching bones from standing or sitting on stools designed to be uncomfortable.
Second room - honestly, if you're already a family of gamers, chances are most of the offerings you already have at home, ungraded and in better condition.
The worst issue is customer service. The staff are just as bored and it shows. They're most likely not paid enough to care.
They don't offer carpark validation, so that £40 quickly turns into £60 if you have a car in the Mall car park and stay over a couple of hours.
They don't have customer WiFi and the Mall WiFi is an utter joke. While also being a total black hole for any kind of phone service.
Honestly, decent customer WiFi and a car park validation - or at least a discount on your car parking - would go a long way to making me feel good about returning. As would access to a public loo after 5pm, the Mall closes theirs and you're left crossing your legs until you get home.
Smacks of a business run on the cheap.
翻译:还行,但说到底不值这个价。我们去过几次,都是为了庆祝生日。一家四口要40英镑——这算不上省钱,而且就这水平来说太贵了——一堆老旧的机器,很多都坏了。
孩子们玩一两个小时就腻了。大人站着或坐在那些设计得很不舒服的凳子上,头疼骨头酸痛。
第二个房间——说实话,如果你家本来就是游戏玩家,那这里的大部分游戏你家里可能都有,而且没升级,状态也更好。
最糟糕的是客服。员工们也一样无精打采,这一点显而易见。他们很可能是因为工资太低才这么在意顾客。
他们不提供停车券,所以如果你把车停在商场停车场,待上几个小时,那40英镑很快就会变成60英镑。
他们没有顾客专用的WiFi,而商场的WiFi简直就是个笑话。同时,这里手机信号也完全不好。
说实话,如果能提供像样的顾客专用WiFi和停车券——或者至少停车费打折——我肯定会很乐意再次光顾。还有,下午5点以后能不能用公共厕所也很重要,商场的厕所都关了,你只能憋着,等回家再去解决。
感觉这家店就是为了省钱而经营。