点评:We got there right when they opened. We had both looked on the website and called about pricing. We were told it would cost $49 less $6.00 per person with the coupon we had. When we arrived to pay and enter, we were charged an EXTRA 4% above that cost because we used a credit card. They told us it was on the website that it costs more if you don't use cash, but it is NOT on their website. I called to ask about that after our visit, and they admitted it is not on the website, but said they are allowed to charge a surcharge for credit cards. If we had known we could save money by paying in cash, we would have brought cash. Very unhappy that they do not make that transparent when displaying or relaying information about ticket costs. The Zoo itself was fine (lots of walking); we would just suggest that the person talking about the penguins ask people to be quiet- it was very difficult to hear him, even with his mic, because people were being very noisy and talkative while he was explaining about the penguins.
翻译:我们一开门就到了。我们事先在网站上查过价格,也打电话问过。他们告诉我们票价是49美元,用我们手里的优惠券可以减6美元。结果到了之后,我们付钱入场的时候,因为用了信用卡,他们又额外收了4%的费用。他们说网站上写着不用现金会更贵,但是他们的网站上根本没有这条信息。我参观完之后打电话问了这件事,他们承认网站上确实没有,但是说他们有权对信用卡收取附加费。如果我们早知道用现金付能省钱,我们肯定会带现金的。他们没有在门票信息上明确说明这一点,我们非常不满意。动物园本身还不错(需要走很多路);我们建议讲解企鹅的工作人员应该提醒大家保持安静——即使他有麦克风,也很难听清他讲解的内容,因为大家在他讲解的时候都很吵闹。