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sajinihewa
Extremely disappointing experience at Soho Bali Nusa Dua
巴厘岛购物中心的点评
点评：I had a terrible experience at Soho Bali Nusa Dua today and I feel others should be aware before shopping here. My daughter was simply checking a jewellery set when the display fell apart almost instantly. The necklace and earrings were placed right on the edge of the table, and the earrings were only resting on the mannequin without any binding, hooks or proper fixation. As soon as she touched the necklace, everything shifted — she managed to catch the necklace in time, but one earring fell to the floor and broke immediately.
Instead of acknowledging their unsafe and careless product display, the staff insisted we pay for the damage. They didn’t even want to discuss whether the shop had insurance or take responsibility for how poorly the items were arranged. The jewellery quality was extremely disappointing — for earrings priced at over IDR 1.2 million, they should not break from a single drop, especially when the shop itself placed them so unstable that even a small push to the table could make everything fall.
I am genuinely shocked at the lack of professionalism, the way the products were displayed, and the refusal to listen or take any responsibility. This experience completely ruined our visit and I would not recommend this place to anyone. Avoid if you don’t want to be blamed for their own carelessness and low-quality items.
Instead of acknowledging their unsafe and careless product display, the staff insisted we pay for the damage. They didn’t even want to discuss whether the shop had insurance or take responsibility for how poorly the items were arranged. The jewellery quality was extremely disappointing — for earrings priced at over IDR 1.2 million, they should not break from a single drop, especially when the shop itself placed them so unstable that even a small push to the table could make everything fall.
I am genuinely shocked at the lack of professionalism, the way the products were displayed, and the refusal to listen or take any responsibility. This experience completely ruined our visit and I would not recommend this place to anyone. Avoid if you don’t want to be blamed for their own carelessness and low-quality items.
翻译：今天我在巴厘岛努沙杜瓦Soho购物中心的购物体验非常糟糕，我觉得其他人在来这里购物前应该有所警觉。我女儿当时只是在查看一套首饰，展示架几乎瞬间就散架了。项链和耳环就摆放在桌子边缘，耳环只是随意地挂在模特身上，没有任何固定装置。她一碰项链，所有东西就晃动起来——她及时接住了项链，但一只耳环掉到地上摔碎了。
店员非但没有承认他们摆放商品不安全、粗心大意，反而坚持要我们赔偿损失。他们甚至不愿意讨论商店是否购买了保险，也不愿意为商品摆放不当承担责任。首饰的质量也令人极其失望——一对售价超过120万印尼盾的耳环，不应该轻轻一碰就碎，尤其是在商店摆放得如此不稳的情况下，哪怕轻轻一推桌子都可能导致整套首饰掉下来。
我对这家店缺乏专业精神、商品陈列方式糟糕透顶，以及拒绝倾听顾客意见或承担任何责任的态度感到非常震惊。这次购物体验彻底毁了我们的行程，我不会向任何人推荐这家店。如果你不想因为他们的疏忽和劣质商品而受到指责，那就千万别去。
店员非但没有承认他们摆放商品不安全、粗心大意，反而坚持要我们赔偿损失。他们甚至不愿意讨论商店是否购买了保险，也不愿意为商品摆放不当承担责任。首饰的质量也令人极其失望——一对售价超过120万印尼盾的耳环，不应该轻轻一碰就碎，尤其是在商店摆放得如此不稳的情况下，哪怕轻轻一推桌子都可能导致整套首饰掉下来。
我对这家店缺乏专业精神、商品陈列方式糟糕透顶，以及拒绝倾听顾客意见或承担任何责任的态度感到非常震惊。这次购物体验彻底毁了我们的行程，我不会向任何人推荐这家店。如果你不想因为他们的疏忽和劣质商品而受到指责，那就千万别去。
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