下载App
资质规则
旅行
账户
Voyage4550648****
Worst package experience - Kyatanamakki trek
Namma Trip的点评
点评：❌ One of the worst trekking experiences I’ve had on the Kyatanamakki Trek with NammaTrip.
Our group of four booked a 2D/1N trek package expecting a basic but comfortable experience. Unfortunately, this is what we encountered:
🚫 Boys were made to stay in tents placed inside a public hall instead of the dormitory accommodation that had been communicated to us.
🚫 Around 20–25 people were accommodated in a single dorm room with only 2 common washrooms.
🚫 After we repeatedly declined a request to switch our confirmed return bus, we were told we were “ordered” to board a different bus or arrange our own transport back to Bangalore. We were ultimately shifted to another operator’s bus, resulting in unnecessary inconvenience and a delayed return.
This experience reflected poor planning, lack of transparency, and disappointing customer service. I have photos, the itinerary, and call records to support these events.
I hope NammaTrip addresses these issues so future travellers don’t have a similar experience.
Our group of four booked a 2D/1N trek package expecting a basic but comfortable experience. Unfortunately, this is what we encountered:
🚫 Boys were made to stay in tents placed inside a public hall instead of the dormitory accommodation that had been communicated to us.
🚫 Around 20–25 people were accommodated in a single dorm room with only 2 common washrooms.
🚫 After we repeatedly declined a request to switch our confirmed return bus, we were told we were “ordered” to board a different bus or arrange our own transport back to Bangalore. We were ultimately shifted to another operator’s bus, resulting in unnecessary inconvenience and a delayed return.
This experience reflected poor planning, lack of transparency, and disappointing customer service. I have photos, the itinerary, and call records to support these events.
I hope NammaTrip addresses these issues so future travellers don’t have a similar experience.
翻译：❌ 这是我跟随NammaTrip进行Kyatanamakki徒步旅行时最糟糕的体验之一。
我们一行四人预订了为期2天1夜的徒步套餐，原以为能享受到基本但舒适的住宿体验。然而实际情况却大相径庭：
🚫 男队员们被安排住在公共大厅里的帐篷中，而非事先承诺提供的宿舍。
🚫 大约20到25人被挤在同一间宿舍里，而整个宿舍区仅有两间公共洗手间。🚫 在我们多次拒绝更换已确认返程巴士的请求后，对方却要求我们“必须”乘坐另一辆巴士，或者自行安排交通工具返回班加罗尔。最终我们被安排乘坐另一家运营商的巴士，这给我们带来了诸多不便并导致返程时间被延误。
这次经历充分体现出行程安排不合理、信息不透明以及糟糕的客户服务水平。我有照片、行程单以及通话记录作为这些事件的证明。我希望NammaTrip能解决这些问题，以便今后的旅行者不会再有类似的经历。
我们一行四人预订了为期2天1夜的徒步套餐，原以为能享受到基本但舒适的住宿体验。然而实际情况却大相径庭：
🚫 男队员们被安排住在公共大厅里的帐篷中，而非事先承诺提供的宿舍。
🚫 大约20到25人被挤在同一间宿舍里，而整个宿舍区仅有两间公共洗手间。🚫 在我们多次拒绝更换已确认返程巴士的请求后，对方却要求我们“必须”乘坐另一辆巴士，或者自行安排交通工具返回班加罗尔。最终我们被安排乘坐另一家运营商的巴士，这给我们带来了诸多不便并导致返程时间被延误。
这次经历充分体现出行程安排不合理、信息不透明以及糟糕的客户服务水平。我有照片、行程单以及通话记录作为这些事件的证明。我希望NammaTrip能解决这些问题，以便今后的旅行者不会再有类似的经历。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
