点评:Our experience with this place was very poor. Upon arrival, we already had to wait a long time before being helped. The man behind the bar, who was the only staff member present, told us to wait and said he would come to us shortly.
We wanted to buy tokens so our children could play on the machines and use the small race cars. He said it would take about five minutes, but we ended up waiting nearly fifty minutes. During that time, we were completely ignored, even though he clearly saw us. At one point, he was walking around near the race track without assisting us.
When we finally approached him, he acted as if he didn’t recognize us and asked how he could help. When we asked for tokens, he said there were none left because he had just given a large number to others. He could have easily solved this by taking tokens from the machine, but he chose not to.
The behavior was unfriendly, unprofessional, and very rude—especially considering we were there with young children aged 3 and 5 and had already been waiting for such a long time.
For this reason, we would not recommend this place to anyone.
翻译:我们在这家店的体验非常糟糕。到达后,我们等了很久才有人来招呼我们。吧台后面的那位男士是唯一的店员,他让我们稍等,说马上就过来。
我们想买代币,好让孩子们玩机器和小赛车。他说大概五分钟就能搞定,结果我们等了将近五十分钟。期间,他明明看到了我们,却完全无视我们。有一次,他还在赛道附近闲逛,根本没搭理我们。
最后我们终于找到他,他却装作不认识我们,问我们有什么需要帮忙的。当我们问他要代币时,他说没了,因为他刚刚给了其他人很多。他明明可以从机器里拿代币,却偏偏不这么做。
这种态度既不友好,又不专业,而且非常粗鲁——尤其考虑到我们带着3岁和5岁的孩子,而且已经等了这么久。因此,我们不建议任何人去那里。