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Andrea Bocelli Concert...Buyers Beware...especially Americans.
Arianna & Friends Day Tours的点评
点评：1 star rating 8/14/2026.
Their answer to our questions was, YOU SIGNED a CONTRACT. We are not letigious people. We just wanted to be treated fairly & professionally. We have never been treated so unkindly. This was supposed to be thr trip of a lifetime to celebrate our 57th Anniversary. What a memorable trip.
Worst experience ever with Arianna and Friends...used them before. Never again. When questioned about booking issues, we were told we 'signed a contract.'
Although they have many good reviews, many clients have had issues. And they are not addressed.
Potential clients, please beware....this was one of many unanswered questions/unanswered message sent to them:
Hello Davide,
I am an architect and my husband is an engineer.
We are very familiar with contractual law.
We are talking responsibility, accountability, morality here...not monetary liability.
An error of omission?
Non-disclosure?
We didn't expect this from Arianna&Friends.
We sent you over $11,000.
Even an explanation and apology would have been more professional.
Your company has experience. You sold 1500 tickets this year, mostly to Americans.
Lynn D Dixon
Their answer to our questions was, YOU SIGNED a CONTRACT. We are not letigious people. We just wanted to be treated fairly & professionally. We have never been treated so unkindly. This was supposed to be thr trip of a lifetime to celebrate our 57th Anniversary. What a memorable trip.
Worst experience ever with Arianna and Friends...used them before. Never again. When questioned about booking issues, we were told we 'signed a contract.'
Although they have many good reviews, many clients have had issues. And they are not addressed.
Potential clients, please beware....this was one of many unanswered questions/unanswered message sent to them:
Hello Davide,
I am an architect and my husband is an engineer.
We are very familiar with contractual law.
We are talking responsibility, accountability, morality here...not monetary liability.
An error of omission?
Non-disclosure?
We didn't expect this from Arianna&Friends.
We sent you over $11,000.
Even an explanation and apology would have been more professional.
Your company has experience. You sold 1500 tickets this year, mostly to Americans.
Lynn D Dixon
翻译：1星评价，2026年8月14日。
他们对我们问题的回复是：“你们签署了合同。”我们并非喜欢打官司的人，只是希望得到公平且专业的对待。我们从未遭受过如此恶劣的对待。本计划这是一次为庆祝我们结婚57周年而安排的终生难忘的旅行……结果却成了一次令人难忘的“糟糕经历”。
与Arianna and Friends的相处经历堪称有史以来最糟糕的……我们以前也用过他们的服务，但绝不会再用了。当我们就预订问题提出质疑时，得到的答复依然是：“你们签署了合同。”虽然他们获得了很多好评，但许多客户都遇到了问题，而这些问题却没有得到解决。
有意合作的客户们，请务必小心……以下是我们发送给他们的众多未被回复的问题/信息之一：
您好，Davide：
我是一名建筑师，我的丈夫是一名工程师。我们非常熟悉合同法。
我们在这里讨论的是责任、担当与道德问题……而非经济赔偿责任。
属于疏忽大意导致的失误吗？还是信息未披露呢？
我们实在没想到会从Arianna&Friends那里遇到这种情况。我们给您汇去了11,000多美元。
哪怕只是个解释和道歉也会显得更专业些。
贵公司很有经验：今年你们售出了1500张票，买主大多是美国人。
林恩·D·迪克森
他们对我们问题的回复是：“你们签署了合同。”我们并非喜欢打官司的人，只是希望得到公平且专业的对待。我们从未遭受过如此恶劣的对待。本计划这是一次为庆祝我们结婚57周年而安排的终生难忘的旅行……结果却成了一次令人难忘的“糟糕经历”。
与Arianna and Friends的相处经历堪称有史以来最糟糕的……我们以前也用过他们的服务，但绝不会再用了。当我们就预订问题提出质疑时，得到的答复依然是：“你们签署了合同。”虽然他们获得了很多好评，但许多客户都遇到了问题，而这些问题却没有得到解决。
有意合作的客户们，请务必小心……以下是我们发送给他们的众多未被回复的问题/信息之一：
您好，Davide：
我是一名建筑师，我的丈夫是一名工程师。我们非常熟悉合同法。
我们在这里讨论的是责任、担当与道德问题……而非经济赔偿责任。
属于疏忽大意导致的失误吗？还是信息未披露呢？
我们实在没想到会从Arianna&Friends那里遇到这种情况。我们给您汇去了11,000多美元。
哪怕只是个解释和道歉也会显得更专业些。
贵公司很有经验：今年你们售出了1500张票，买主大多是美国人。
林恩·D·迪克森
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