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Terra BikeTours的点评
点评：I rented a bike from TerraTours and unfortunately had a very concerning experience.
When I returned to my apartment building with the bike, there was a man waiting by the entrance who followed me inside and waited on the stairwell. It appeared he was watching to see where the bike was stored. The bike was kept overnight in a locked space inside the apartment building. The following day it was stolen.
I have now been asked to pay the full replacement cost of the bike, £2,600.
I have asked TerraTours for further information including whether there have been previous thefts and whether they hold insurance or tracking on the bikes. So far this information has not been provided. I have been told the bikes are not insured against theft and are not tracked.
I understand bike theft happens in Barcelona. I lived in the city for five years and owned road bikes so I am very aware of the risks and take appropriate precautions. In this case the theft followed someone clearly watching me enter the building and then breaking into a locked area.
I have reported the incident to the police.
If you have rented a bike from TerraTours and experienced a similar theft, please consider sharing your experience here so patterns can be identified.
When I returned to my apartment building with the bike, there was a man waiting by the entrance who followed me inside and waited on the stairwell. It appeared he was watching to see where the bike was stored. The bike was kept overnight in a locked space inside the apartment building. The following day it was stolen.
I have now been asked to pay the full replacement cost of the bike, £2,600.
I have asked TerraTours for further information including whether there have been previous thefts and whether they hold insurance or tracking on the bikes. So far this information has not been provided. I have been told the bikes are not insured against theft and are not tracked.
I understand bike theft happens in Barcelona. I lived in the city for five years and owned road bikes so I am very aware of the risks and take appropriate precautions. In this case the theft followed someone clearly watching me enter the building and then breaking into a locked area.
I have reported the incident to the police.
If you have rented a bike from TerraTours and experienced a similar theft, please consider sharing your experience here so patterns can be identified.
翻译：我从TerraTours租了一辆自行车，但很不幸地遇到了一件令人担忧的事。
当我骑车回到公寓楼时，门口有个男人等着，他跟着我进了楼，然后在楼梯间等着。他似乎在观察自行车停放的位置。自行车当晚被锁在公寓楼内的一个车位里。第二天，自行车就被偷了。
现在，他们要求我支付自行车的全部赔偿金，2600英镑。
我已经向TerraTours询问更多信息，包括之前是否发生过自行车被盗事件，以及他们是否为自行车购买了保险或安装了追踪系统。但至今为止，他们还没有提供这些信息。他们告诉我，自行车没有购买防盗保险，也没有安装追踪系统。
我知道巴塞罗那自行车被盗的情况时有发生。我曾在巴塞罗那生活了五年，也拥有公路自行车，所以我很清楚其中的风险，并且会采取相应的预防措施。但这次的盗窃案显然是有人在监视我进入大楼，然后撬开了锁着的车位。
我已经向警方报案。
如果您也曾从 TerraTours 租过自行车，并遭遇过类似的盗窃事件，请考虑在此分享您的经历，以便我们能够识别此类案件的规律。
当我骑车回到公寓楼时，门口有个男人等着，他跟着我进了楼，然后在楼梯间等着。他似乎在观察自行车停放的位置。自行车当晚被锁在公寓楼内的一个车位里。第二天，自行车就被偷了。
现在，他们要求我支付自行车的全部赔偿金，2600英镑。
我已经向TerraTours询问更多信息，包括之前是否发生过自行车被盗事件，以及他们是否为自行车购买了保险或安装了追踪系统。但至今为止，他们还没有提供这些信息。他们告诉我，自行车没有购买防盗保险，也没有安装追踪系统。
我知道巴塞罗那自行车被盗的情况时有发生。我曾在巴塞罗那生活了五年，也拥有公路自行车，所以我很清楚其中的风险，并且会采取相应的预防措施。但这次的盗窃案显然是有人在监视我进入大楼，然后撬开了锁着的车位。
我已经向警方报案。
如果您也曾从 TerraTours 租过自行车，并遭遇过类似的盗窃事件，请考虑在此分享您的经历，以便我们能够识别此类案件的规律。
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