下载App
资质规则
旅行
账户
Richard T
Fun ride, disappointed no time for pictures.
Jackson Stables的点评
点评：Family of four enjoyed the three hour ride. Our group was small consisting of only eight guests ( 3 family units) and two wranglers. The wranglers were knowledgeable and friendly. My only negative was regarding pictures. I heard all three family units ask for pictures during the ride and the rest stop, only to be told they typically don’t take photos until we reach the end at the stables. Unfortunately, no photos at the end as we were quickly dismounted. IMO, customers want a family photo with the beautiful background, not the stable, which didn’t happen anyway. We took a similar horseback ride near Yellowstone last year, and the ride included a rest/photo time. I think it would be reasonable to schedule 5 minutes of a 3 hour ride for a photo or two. The wranglers gave the impression that photos weren’t in their job description. I personally think a bit more customer focus would increase their tip amounts and overall customer satisfaction.
翻译：我们一家四口都很享受这三个小时的骑马之旅。我们这一行人数量不多，只有八位客人（三个家庭）和两位马术向导。这两位向导知识渊博且十分友善。我唯一不满意的地方就是拍照问题。我注意到这三个家庭都在骑行过程中以及休息时请求拍照，但得到的答复是他们通常要等到抵达马厩终点才会拍照。可惜的是，当我们抵达终点后很快就被要求下马，因此也没能拍到照片。以我的观点来看……顾客们希望能在美丽的背景下拍一张全家福，可惜根本没能实现。去年我们也在黄石公园附近体验过骑马，那次活动还安排了休息和拍照的时间。我觉得在3小时的骑行过程中安排5分钟来拍照是合情合理的。那些骑术指导员给人的印象是：拍照并不在他们的职责范围内。我个人认为，如果能多把注意力放在顾客需求上，不仅能提高小费收入，还能提升顾客的满意度。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
