下载App
资质规则
旅行
账户
L C
Communication Failures and Safety Concerns
Dodgebow Baltimore的点评
点评：My group of seven purchased $174 worth of tickets for DodgeBow, and the experience raised a number of concerns.
Before the event, I never received a confirmation email. I called multiple times, but the Owner's voicemail box was full. I sent a text message and an email and never received a response. When we arrived, the building was locked. At that point, we weren't even sure if our activity was happening.
Then a separate group arrived and we were all standing around just waiting and perplexed. A woman from that group said she also never received a confirmation email and had been unable to reach anyone. So this wasn't an isolated issue.
A little after 1:00 PM (when our activity was supposed to start) two employees arrived. At first they had a hard time accessing the building and had to go through an alternative route to let us in, so that killed more time.
The employees explained that the owners were on vacation and all they knew is that they had had instructiins to be there at 1:00 PM. We eventually got started, but several things bothered me.
The overall operation seemed disorganized. During check in, the topic of waivers came up and none of our groups had completed waiver forms before playing.
I was also surprised by the lack of a beginner safety orientation. The website states that players receive a 10 minute orientation session. We were first time players. When we arrived, safety goggles and small black arm guards were sitting on a table, but they were not handed out or explained to us. As beginners, we had no idea what "those little straps" (arm bands) were for or that they protected against bowstring injuries or that goggles were [required] throughout play. Instead, we only received rules on how the game is played.
Another concern was the protective equipment itself. The website shows players wearing full face protective masks and states that protective face masks are provided. However, there are were only goggles provided.
During the event, my husband was struck in the eye area by an arrow after removing his goggles because they repeatedly fogged up and made it difficult to see. His eye was sore afterward and bright light is still bothering him. We hope there are no lasting effects.
My daughter also suffered a significant abrasion on her arm from the bow. When we asked for ice, the employee told us there wasn't any available and ended up providing frozen popsicles instead. I have no clue why ice wasn't available for situations like these.
There were not enough arrows available at times, so players had to wait for arrows to be returned before they could continue playing. The equipment did not appear to be well maintained either. Many of the arrows were missing fins, and some had only one fin left.
The playing area was small, and there didn't seem to be enough barriers for the number of players. The space was also very warm, with only one industrial fan running. There was no water cooler or bottled water available for purchase.
Finally, disinfectant wipes were sitting on the equipment table, and I guess people are responsible for cleaning their own goggles before use. When I wiped ours down, the wipes came away dirty, which made me question whether the equipment had been sanitized between groups.
To be fair, the employees working that day were polite and did their best with what they had. They apologized profusely and even offered to let us play longer due to the delays. The young man was swift with addressing my daughter's abrasion. My frustration is with the ownership and overall management of the business. Between the lack of communication, unanswered calls and emails, poor safety procedures, lack of ice and general operational issues, this was not an experience I would pay for again.
Before the event, I never received a confirmation email. I called multiple times, but the Owner's voicemail box was full. I sent a text message and an email and never received a response. When we arrived, the building was locked. At that point, we weren't even sure if our activity was happening.
Then a separate group arrived and we were all standing around just waiting and perplexed. A woman from that group said she also never received a confirmation email and had been unable to reach anyone. So this wasn't an isolated issue.
A little after 1:00 PM (when our activity was supposed to start) two employees arrived. At first they had a hard time accessing the building and had to go through an alternative route to let us in, so that killed more time.
The employees explained that the owners were on vacation and all they knew is that they had had instructiins to be there at 1:00 PM. We eventually got started, but several things bothered me.
The overall operation seemed disorganized. During check in, the topic of waivers came up and none of our groups had completed waiver forms before playing.
I was also surprised by the lack of a beginner safety orientation. The website states that players receive a 10 minute orientation session. We were first time players. When we arrived, safety goggles and small black arm guards were sitting on a table, but they were not handed out or explained to us. As beginners, we had no idea what "those little straps" (arm bands) were for or that they protected against bowstring injuries or that goggles were [required] throughout play. Instead, we only received rules on how the game is played.
Another concern was the protective equipment itself. The website shows players wearing full face protective masks and states that protective face masks are provided. However, there are were only goggles provided.
During the event, my husband was struck in the eye area by an arrow after removing his goggles because they repeatedly fogged up and made it difficult to see. His eye was sore afterward and bright light is still bothering him. We hope there are no lasting effects.
My daughter also suffered a significant abrasion on her arm from the bow. When we asked for ice, the employee told us there wasn't any available and ended up providing frozen popsicles instead. I have no clue why ice wasn't available for situations like these.
There were not enough arrows available at times, so players had to wait for arrows to be returned before they could continue playing. The equipment did not appear to be well maintained either. Many of the arrows were missing fins, and some had only one fin left.
The playing area was small, and there didn't seem to be enough barriers for the number of players. The space was also very warm, with only one industrial fan running. There was no water cooler or bottled water available for purchase.
Finally, disinfectant wipes were sitting on the equipment table, and I guess people are responsible for cleaning their own goggles before use. When I wiped ours down, the wipes came away dirty, which made me question whether the equipment had been sanitized between groups.
To be fair, the employees working that day were polite and did their best with what they had. They apologized profusely and even offered to let us play longer due to the delays. The young man was swift with addressing my daughter's abrasion. My frustration is with the ownership and overall management of the business. Between the lack of communication, unanswered calls and emails, poor safety procedures, lack of ice and general operational issues, this was not an experience I would pay for again.
翻译：我们七个人一共购买了价值174美元的DodgeBow活动门票，但这次体验引发了我们不少顾虑。
活动前，我始终没有收到确认邮件。我多次打电话，但经营者的语音信箱已满。我发了短信和邮件，也始终没有得到回复。当我们到达时，场馆大门紧锁。那时我们甚至不确定活动到底会不会举行。
随后另一个团体也到了，我们所有人就只能站在那里干等，心中充满困惑。那个小组里的一位女子说，她也从未收到确认邮件，而且联系不上任何人。所以这并非个例。
下午1点刚过（也就是活动原定开始的时间），两名工作人员到了。起初他们很难进入大楼，不得不绕道而行才能让我们进去，这就又浪费了不少时间。员工们解释说，老板们正在度假，他们所知道的只是自己接到指示要下午1点赶到那里。我们最终还是开始活动了，但有几件事让我感到不安。
整个运作过程似乎毫无条理。在签到时，我们谈到了免责声明的问题，但我们的所有团队成员在参与活动前都未曾填写过相关表格。
此外，没有为初学者提供安全培训这一点也让我感到意外。网站上明明写着参与者会接受10分钟的安全培训。我们是第一次玩这个游戏。到达后，我们看到桌上放着安全护目镜和黑色的小护臂，但并没有有人发给我们，也没有人向我们作任何说明。作为初学者，我们完全不知道“那些小带子”（护臂）是做什么用的，也不明白它们能防止弓弦造成的伤害，更不知道整个游戏过程中都必须佩戴护目镜。我们只得到了关于游戏规则的说明。
另一个令人担忧的问题就是这些防护装备本身。该网站上显示玩家们戴着全脸防护面罩，并声称会提供防护面罩。但实际上只提供了护目镜。
活动期间，我的丈夫因为护目镜不断起雾、影响视线，便将其摘下，结果眼睛被箭射中。事后他的眼睛很疼，现在对强光也仍感到不适。我们希望不会留下任何后遗症。我的女儿的胳膊也因为射箭而出现了明显的擦伤。当我们要求提供冰块时，工作人员说没有冰块可用，最后只给了我们冷冻冰棒。我不明白为什么在这种情况下连冰块都提供不了。
有时候箭的数量不够，玩家们不得不等待别人把箭还回来才能继续游戏。那些器材似乎也没有得到良好的维护——很多箭都缺少了尾翼。有些人只剩下一只鳍了。
比赛场地很小，而且相对于参赛人数来说，防护屏障似乎也不够。场地里非常热，只有一台工业风扇在运转。那里既没有饮水机，也买不到瓶装水。
最后，设备桌上摆放着消毒湿巾，我猜玩家需要自己负责在使用前清洁护目镜。当我擦拭我们的护目镜时，湿巾上沾满了污垢。这让我怀疑在不同顾客之间，设备是否得到了消毒处理。
公平地说，当天工作的员工都很有礼貌，也尽最大努力提供服务。他们频频道歉，甚至因为延误而主动提出让我们多玩一会儿。那位年轻员工处理我女儿的擦伤也相当迅速。让我感到不满的是这家店的经营者及其整体管理水平。沟通不畅、电话和邮件无人回复、安全措施也做得不到位。由于缺乏冰面以及各种运营问题，这绝对不是一次我愿意花钱再体验一次的经历。
活动前，我始终没有收到确认邮件。我多次打电话，但经营者的语音信箱已满。我发了短信和邮件，也始终没有得到回复。当我们到达时，场馆大门紧锁。那时我们甚至不确定活动到底会不会举行。
随后另一个团体也到了，我们所有人就只能站在那里干等，心中充满困惑。那个小组里的一位女子说，她也从未收到确认邮件，而且联系不上任何人。所以这并非个例。
下午1点刚过（也就是活动原定开始的时间），两名工作人员到了。起初他们很难进入大楼，不得不绕道而行才能让我们进去，这就又浪费了不少时间。员工们解释说，老板们正在度假，他们所知道的只是自己接到指示要下午1点赶到那里。我们最终还是开始活动了，但有几件事让我感到不安。
整个运作过程似乎毫无条理。在签到时，我们谈到了免责声明的问题，但我们的所有团队成员在参与活动前都未曾填写过相关表格。
此外，没有为初学者提供安全培训这一点也让我感到意外。网站上明明写着参与者会接受10分钟的安全培训。我们是第一次玩这个游戏。到达后，我们看到桌上放着安全护目镜和黑色的小护臂，但并没有有人发给我们，也没有人向我们作任何说明。作为初学者，我们完全不知道“那些小带子”（护臂）是做什么用的，也不明白它们能防止弓弦造成的伤害，更不知道整个游戏过程中都必须佩戴护目镜。我们只得到了关于游戏规则的说明。
另一个令人担忧的问题就是这些防护装备本身。该网站上显示玩家们戴着全脸防护面罩，并声称会提供防护面罩。但实际上只提供了护目镜。
活动期间，我的丈夫因为护目镜不断起雾、影响视线，便将其摘下，结果眼睛被箭射中。事后他的眼睛很疼，现在对强光也仍感到不适。我们希望不会留下任何后遗症。我的女儿的胳膊也因为射箭而出现了明显的擦伤。当我们要求提供冰块时，工作人员说没有冰块可用，最后只给了我们冷冻冰棒。我不明白为什么在这种情况下连冰块都提供不了。
有时候箭的数量不够，玩家们不得不等待别人把箭还回来才能继续游戏。那些器材似乎也没有得到良好的维护——很多箭都缺少了尾翼。有些人只剩下一只鳍了。
比赛场地很小，而且相对于参赛人数来说，防护屏障似乎也不够。场地里非常热，只有一台工业风扇在运转。那里既没有饮水机，也买不到瓶装水。
最后，设备桌上摆放着消毒湿巾，我猜玩家需要自己负责在使用前清洁护目镜。当我擦拭我们的护目镜时，湿巾上沾满了污垢。这让我怀疑在不同顾客之间，设备是否得到了消毒处理。
公平地说，当天工作的员工都很有礼貌，也尽最大努力提供服务。他们频频道歉，甚至因为延误而主动提出让我们多玩一会儿。那位年轻员工处理我女儿的擦伤也相当迅速。让我感到不满的是这家店的经营者及其整体管理水平。沟通不畅、电话和邮件无人回复、安全措施也做得不到位。由于缺乏冰面以及各种运营问题，这绝对不是一次我愿意花钱再体验一次的经历。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
