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Chris R
Serious safety concerns and deeply inappropriate conduct
Toronto Scuba Centre的点评
点评：I cannot recommend Toronto Scuba Centre. My experience raises serious concerns regarding both safety oversight and how disputes are handled.
Prior to the course, I completed the required intake documentation and clearly disclosed a pre-existing medical condition involving persistent migraines following a head injury. I have copies of this documentation, signed and acknowledged by Matthew Clemente, the PADI-certified instructor for my course. Despite this disclosure, I was permitted to continue participating in the course on June 25, 2023.
After I withdrew, I was contacted by Jemma Purton, also a PADI-certified instructor for the course, and asked to obtain a doctor’s sign-off after the fact for my participation. My physician refused and advised that allowing me to dive under those conditions could have posed a risk of serious harm, including permanent injury or death.
Following a billing dispute, my elderly parents in Canada were subjected to unannounced home visits by Peter Mikhail, owner of Toronto Scuba Centre, accompanied by Daina Slenys, who represented herself as acting in a legal capacity. These visits occurred despite both individuals being informed that I do not reside at my parents’ address and live outside the country.
I found this conduct wholly inappropriate and distressing for my family. A business operating in a safety-critical field should demonstrate sound judgment, strict adherence to its own medical screening procedures, and professionalism when disputes arise.
Despite again formally notifying Peter Mikhail and Daina Slenys in writing on January 17, 2026 of my correct mailing address, email address, and phone number, Mr. Mikhail again attended my parents’ home approximately two weeks later and harassed my elderly mother.
Based on my experience, prospective students should exercise caution and consider alternative training providers.
Prior to the course, I completed the required intake documentation and clearly disclosed a pre-existing medical condition involving persistent migraines following a head injury. I have copies of this documentation, signed and acknowledged by Matthew Clemente, the PADI-certified instructor for my course. Despite this disclosure, I was permitted to continue participating in the course on June 25, 2023.
After I withdrew, I was contacted by Jemma Purton, also a PADI-certified instructor for the course, and asked to obtain a doctor’s sign-off after the fact for my participation. My physician refused and advised that allowing me to dive under those conditions could have posed a risk of serious harm, including permanent injury or death.
Following a billing dispute, my elderly parents in Canada were subjected to unannounced home visits by Peter Mikhail, owner of Toronto Scuba Centre, accompanied by Daina Slenys, who represented herself as acting in a legal capacity. These visits occurred despite both individuals being informed that I do not reside at my parents’ address and live outside the country.
I found this conduct wholly inappropriate and distressing for my family. A business operating in a safety-critical field should demonstrate sound judgment, strict adherence to its own medical screening procedures, and professionalism when disputes arise.
Despite again formally notifying Peter Mikhail and Daina Slenys in writing on January 17, 2026 of my correct mailing address, email address, and phone number, Mr. Mikhail again attended my parents’ home approximately two weeks later and harassed my elderly mother.
Based on my experience, prospective students should exercise caution and consider alternative training providers.
翻译：我无法推荐多伦多潜水中心。我的经历让我对其安全监管和纠纷处理方式深感担忧。
在课程开始前，我已填写了所有必要的入学文件，并明确告知我曾因头部受伤而患有持续性偏头痛。我持有这些文件的副本，并由我的课程的 PADI 认证教练 Matthew Clemente 签字确认。尽管如此，我还是被允许在 2023 年 6 月 25 日继续参加课程。
在我退出课程后，另一位 PADI 认证教练 Jemma Purton 联系了我，要求我事后提供医生的证明，以证明我之前参加过该课程。我的医生拒绝了，并指出在这种情况下允许我潜水可能会造成严重伤害，包括永久性损伤甚至死亡。
在一次账单纠纷后，我年迈的父母在加拿大遭到多伦多潜水中心老板彼得·米哈伊尔（Peter Mikhail）及其自称具有法律身份的戴娜·斯莱尼斯（Daina Slenys）的不事先通知的家访。尽管我已告知他们我并不住在父母家，而是居住在国外，但他们仍然进行了家访。
我认为这种行为极其不当，给我的家人带来了极大的困扰。一家在安全至关重要的领域运营的企业，在发生纠纷时，应当展现出良好的判断力、严格遵守自身的医疗筛查程序以及专业的态度。
尽管我已于2026年1月17日再次以书面形式正式告知彼得·米哈伊尔和戴娜·斯莱尼斯我的正确邮寄地址、电子邮件地址和电话号码，但大约两周后，米哈伊尔先生再次来到我父母家，骚扰了我的年迈母亲。
根据我的经历，未来的学员应该谨慎行事，并考虑其他培训机构。
在课程开始前，我已填写了所有必要的入学文件，并明确告知我曾因头部受伤而患有持续性偏头痛。我持有这些文件的副本，并由我的课程的 PADI 认证教练 Matthew Clemente 签字确认。尽管如此，我还是被允许在 2023 年 6 月 25 日继续参加课程。
在我退出课程后，另一位 PADI 认证教练 Jemma Purton 联系了我，要求我事后提供医生的证明，以证明我之前参加过该课程。我的医生拒绝了，并指出在这种情况下允许我潜水可能会造成严重伤害，包括永久性损伤甚至死亡。
在一次账单纠纷后，我年迈的父母在加拿大遭到多伦多潜水中心老板彼得·米哈伊尔（Peter Mikhail）及其自称具有法律身份的戴娜·斯莱尼斯（Daina Slenys）的不事先通知的家访。尽管我已告知他们我并不住在父母家，而是居住在国外，但他们仍然进行了家访。
我认为这种行为极其不当，给我的家人带来了极大的困扰。一家在安全至关重要的领域运营的企业，在发生纠纷时，应当展现出良好的判断力、严格遵守自身的医疗筛查程序以及专业的态度。
尽管我已于2026年1月17日再次以书面形式正式告知彼得·米哈伊尔和戴娜·斯莱尼斯我的正确邮寄地址、电子邮件地址和电话号码，但大约两周后，米哈伊尔先生再次来到我父母家，骚扰了我的年迈母亲。
根据我的经历，未来的学员应该谨慎行事，并考虑其他培训机构。
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