点评:We went on a free Wednesday night so unsure if they were inundated with people or that is their customer service in general. The people working there were so beyond rude. Not just one person, several. It was pouring rain and an ice storm outside. We had to have our umbrellas and upon entry were promptly told or scolded shall I say, "Go check that in!". We were not told why or no discussion had. I mentioned to one guy that of course we had umbrellas it was pouring rain. His answer, "well it's not raining in here" No other explanation. Unbelievable. So yet another long line after waiting in the freezing cold rain for about half hour. Either way, the modern art was good. There were a few period pieces but the Hip Hop exhibit was fantastic. Hope they improve their customer service skills. The volunteers were excellent. The paid staff, not so much!
翻译:我们去的时候是周三晚上,没事,所以不确定是不是人太多了,还是他们的客服服务一般。那里的工作人员简直太粗鲁了,不止一个人,而是好几个。外面正下着倾盆大雨,还夹杂着冰雹。我们得带伞,结果一进门就被人责骂,或者说应该说是“去检查一下!”。他们没有告诉我们原因,也没跟我们讨论过。我跟一个人说,既然外面下着倾盆大雨,我们当然带伞了。他回答说:“这里根本没下雨。” 真是难以置信。所以,在冰冷的雨里等了大约半个小时后,又排了很长的队。总之,现代艺术还不错。有一些年代作品,但嘻哈展览也很棒。希望他们能提高一下客服水平。志愿者们很棒。带薪员工就差远了!