点评:We had an absolutely horrible experience here today and left feeling extremely uncomfortable and unwelcome.
We arrived toward the end of the day and asked about the limited time before paying. The woman at the entrance was incredibly short and rude with us — she actually corrected us that we didn’t even have an hour, we had “52 minutes,” and then very matter-of-factly told us it would still be $120. There was zero consideration of a reduced price despite how little time was left.
Another employee told us not to worry and that he would let us be among the last people to leave. Instead, toward closing, we felt like we were being watched and followed out. An employee stood by the playhouse where our children were playing, staring at them while we were clearly gathering everyone to leave, and then walked behind us as we headed out.
What made the whole thing even more ridiculous was that this same employee then told us to go to the game/pumpkin area because that section closed last. We followed HIS directions, only to get there and have employees yelling at us that they were closed and that we needed to leave. At that point I finally yelled back, “We’re leaving!” because we had been told repeatedly and were already trying to get out.
There was also an incident where an employee yelled about our toddler being in a wheelbarrow. It felt like everywhere we turned someone was shouting at us about something, even while different employees were giving us conflicting instructions.
We completely understand that the farm has a closing time. What we don’t understand is knowingly taking $120 from a family with three young children when there are only 52 minutes left, telling us we’d be allowed to finish up, directing us to another area because it “closes last,” and then yelling at us for going there.
If you don’t want families entering that close to closing, stop selling full-price admission. Don’t happily take $120 and then spend the remainder of their visit making them feel like a problem for being there.
It was stressful, embarrassing and honestly one of the most uncomfortable family outings we’ve had. We will absolutely not be returning.
翻译:今天我们在这里的经历糟糕至极,离开时感觉极其不自在,也觉得不受欢迎。
我们在快关门的时候才赶到,付款前询问了剩余的可使用时间。门口的那位女士态度极其冷漠且粗鲁——她甚至纠正我们说我们连一小时都没有了,只有“52分钟”,然后面无表情地告诉我们费用依然是120美元。尽管剩余时间已经极少,她却丝毫没有考虑给予折扣。另一位员工告诉我们不必担心,还会让我们成为最后离开的人。然而,快关门时,我们却感觉有人在监视我们,甚至跟着我们一起离开。当时我们的孩子在游戏屋里玩耍,我们正准备叫大家离开,这时有个员工就站在游戏屋旁盯着孩子们看;等我们出门时,他又跟在了我们身后。更荒谬的是,同一个员工接着让我们去游戏/南瓜区,因为那个区域最后才关闭。我们照他的指示去了,结果到了那儿却看到工作人员冲我们大喊,说那里已经关门了,要求我们离开。这时我终于回喊道:“我们这就走!”因为我们之前就多次得到这样的指示,也一直在试图离开。还有一次,一名员工冲着我们大喊,说我们的幼儿在手推车里。感觉无论我们走到哪里,总有人因为各种事情冲我们吼叫;甚至不同的员工还会给我们互相矛盾的指示。
我们完全理解农场有闭园时间。但我们无法理解的是:当只剩下52分钟时,明明知道我们带着三个年幼的孩子,却还是毅然收取了我们120美元,还告诉我们可以尽情游玩完。他们指引我们去另一个区域,因为那里“最后才关闭”,可当我们真的去了之后却又冲我们大喊。
如果你们不希望家人们在快关门时还进入园区,那就别卖全价门票了。别高兴地收下120美元,然后在他们逗留的整个过程中让他们觉得自己出现在那里是个麻烦。
这次经历既紧张又尴尬,说实话,这是我们经历过的最令人不自在的家庭出游了。我们绝对不会再来了。