Terrible service, felt like we were scammed
Jah Works Riding Stables的点评
点评:We arrived for our 10:00am booking at 10:00 sharp and was met with Empress, the owner. She told us that we need to drive to another location a few minutes away and that’s where the tour will begin. She drove slowly to that location and eventually got there at 10:15. At location it took us 10 minutes to be explained the rules and be on the horses by 10:25. After being mounted we walked onto the beach,
(As it was across the street) spent some time there just talking pictures, no walking on the beach with the horses as advertised - it was literally a walk onto the beach on one spot, talk pics and turn to head back out. By 11:10 we were on the way back to where we mounted the horses just outside the beach. Arrived at 11:20 and when asked why we didn’t get the full 90 mins she explained that we ‘got 65 minutes which is only 5 short of 70 minutes and the tour is usually 70-90 minutes. Bit odd to mention that at the end of the course when it was advertised as a 90 minute ‘deluxe country and beach ride’
We also had 5 persons as we were told by her that she had 5 horses. However, when we got there we only say 4 horses and she put 2 persons on 1 horse and still charged the same full amount as though they got their own horse, we thought this was unreasonable and at the very least should have charged half price for that individual sharing a horse.
I felt robbed and will not be using JahWorks again. Would not recommend them either, spend your money elsewhere and get fair service with a smile. It will be worth your time and money to avoid them!
翻译:我们10点准时到达了预订的地点,见到了老板Empress。她告诉我们,我们需要开车去几分钟路程外的另一个地方,行程将从那里开始。她慢慢地开车,最终在10:15到达。到达目的地后,工作人员花了10分钟向我们讲解规则,并于10:25之前让我们骑上马。骑上马后,我们步行到海滩(因为海滩就在街对面),在那里待了一会儿,只是拍照,但不像广告里说的那样可以和马一起在沙滩上散步——实际上,我们只是走到海滩的一个地方,拍照,然后转身返回。11:10,我们回到了海滩外骑马的地方。我们11点20分到达,当被问到为什么我们没有骑满90分钟时,她解释说我们只有65分钟,离70分钟只差5分钟,而行程通常都是70-90分钟。有点奇怪,在课程结束时,广告宣传的是90分钟的“豪华乡村海滩骑行”。
我们一共5个人,她告诉我们她有5匹马。然而,我们到那里时,她只说了4匹马,却把两个人安排在一匹马上,却仍然收取和他们拥有自己的马一样的全额费用。我们认为这太不合理了,至少应该对那个共享马匹的人收取半价。
我感觉自己被骗了,以后再也不会去JahWorks了。也不会推荐他们,把钱花在其他地方,享受到公平公正、面带微笑的服务。避开他们,绝对值得你花费时间和金钱!