点评:The facility is nice. The staff was nice, but exclusive or luxury, no- at least not in my opinion.
I checked in (confirmed I had a massage and foot reflexology *++) and went downstairs to the locker/waiting area. Nobody was there to greet me so I wondered in and found a spare locker, asked another guest where I might get slippers, and found a cozy spot. I went to the front 2 more times hoping to ask something for a glass of champagne, which was empty both times. By the time someone was present, I had no time to enjoy.
The massage was lovely and the masseuse was good. As I left, I mentioned I was getting a foot treatment next (I assumed it would have been done sequentially) to which she said enjoy and off I went to the sitting area. I waited about 15 minutes before asking someone if they could check on it- to which they said I was only on the books for a massage. So I got dressed and went to check out.
At check out I was charged the massage rate, and the foot reflexology rate, then 20% on that plus tax… so:
- the massage rate was fine.
- When I asked about the foot reflexology I was told that it’s actually just done DURING the massage, it doesn’t add time or is separate. When I explained that nothing was done differently than a regular full body massage she said “oh usually they would be like a towel wrap and special lotion”… which there wasn’t. They took it off. But I don’t know how/why one staff said I wasn’t booked for anything else then it was on the bill?
- the 20% would be wonderful for ease of tipping HOWEVER. only 15% of it goes to the masseuse!! Mind blown - what a crock.
So. Long and short- nice, but not exclusive or luxury. IMHO it is not worth the money.
翻译:设施很好。工作人员很好,但独特或奢华,不,至少在我看来不是。
我办理了入住手续(确认我进行了按摩和足部反射疗法*++),然后下楼前往储物柜/等候区。没有人在那里迎接我,所以我想进去找到一个备用的储物柜,问另一位客人我可以在哪里拿到拖鞋,然后找到了一个舒适的地方。我又去了前台两次,希望能要一杯香槟,但两次都是空的。当有人在场时,我已经没有时间享受了。
按摩很可爱,女按摩师也很好。当我离开时,我提到接下来我要接受足部治疗(我以为会按顺序进行),她说享受,然后我去了休息区。我等了大约 15 分钟,然后问某人是否可以检查一下——他们说我只是在预约按摩。于是我穿好衣服去结账。
退房时,我被收取了按摩费和足部反射疗法费,然后再加上税费的 20%……所以:
- 按摩速度很好。
- 当我询问足部反射疗法时,我被告知实际上只是在按摩过程中完成的,它不会增加时间或是分开的。当我解释说没有什么与常规全身按摩不同时,她说“哦,通常它们会像毛巾包裹和特殊乳液一样”……但事实并非如此。他们把它脱下来了。但我不知道如何/为什么一名工作人员说我没有预订其他任何东西,然后它就在账单上了?
- 不过,20% 的小费对于支付小费来说是非常好的。只有 15% 给了按摩师!!心碎了——真是个烂摊子。
所以。长和短——不错,但不排他或奢华。恕我直言,这不值这个钱。