下载App
资质规则
旅行
账户
Tripadvisor用户
Horrible experience
Coral Bay Karting Ltd的点评
点评：We visited the go-karting centre as a group of five and unfortunately had a very poor experience.
We paid a substantial amount, but there appeared to be a very young member of staff, possibly around 15, running the till, and we weren't shown any introduction or safety video before going onto the track.
During the first 15-minute session, two of our karts were noticeably slower than the others. One of these was being driven by the birthday boy, which was particularly disappointing because the whole idea was for him to race with his siblings.
After the first session, we raised the problem with the staff. We were told that during the next session he should come into the pit and they would adjust the kart to make it faster. He followed those instructions, but when he came into the pit he was shouted at rather than helped. We found the way the situation was handled rude and unprofessional.
Overall, our complaint isn't simply that one kart happened to be slower. It's the combination of the lack of proper briefing, the condition/performance of the karts, the way our complaint was dealt with, and particularly the attitude of the staff after we'd specifically followed their instructions. For the amount we paid, we expected a much better and more professionally managed experience.
We paid a substantial amount, but there appeared to be a very young member of staff, possibly around 15, running the till, and we weren't shown any introduction or safety video before going onto the track.
During the first 15-minute session, two of our karts were noticeably slower than the others. One of these was being driven by the birthday boy, which was particularly disappointing because the whole idea was for him to race with his siblings.
After the first session, we raised the problem with the staff. We were told that during the next session he should come into the pit and they would adjust the kart to make it faster. He followed those instructions, but when he came into the pit he was shouted at rather than helped. We found the way the situation was handled rude and unprofessional.
Overall, our complaint isn't simply that one kart happened to be slower. It's the combination of the lack of proper briefing, the condition/performance of the karts, the way our complaint was dealt with, and particularly the attitude of the staff after we'd specifically followed their instructions. For the amount we paid, we expected a much better and more professionally managed experience.
翻译：我们五个人一起去了卡丁车中心，可惜体验糟糕至极。
我们支付了不菲的费用，但负责收银的似乎是个年纪很小的员工，大概只有15岁左右。在进入赛道前，我们也没有看到任何介绍或安全演示视频。
在最初的15分钟比赛中，我们的两辆卡丁车明显比其他车慢。其中一辆的驾驶员正是过生日的那位。这尤其令人失望，因为初衷就是让他和兄弟姐妹们一起比赛。
第一次练习结束后，我们向工作人员反映了这个问题。他们告诉我们，在下一次练习时，他应进入维修区，他们会调整卡丁车以提高其速度。他照做了，但进入维修区后得到的却是训斥而非帮助。我们认为这种处理方式既粗鲁又不专业。
总的来说，。我们的不满并不仅仅是因为有一辆卡丁车恰好开得比较慢。而是因为：事先没有得到充分的说明、卡丁车的状态/性能不佳、我们的投诉得不到妥善处理，尤其是在我们严格按照工作人员的指示行事之后，他们却表现出冷漠的态度。以我们支付的价格而言，我们本期望能获得更优质且专业的服务体验。
我们支付了不菲的费用，但负责收银的似乎是个年纪很小的员工，大概只有15岁左右。在进入赛道前，我们也没有看到任何介绍或安全演示视频。
在最初的15分钟比赛中，我们的两辆卡丁车明显比其他车慢。其中一辆的驾驶员正是过生日的那位。这尤其令人失望，因为初衷就是让他和兄弟姐妹们一起比赛。
第一次练习结束后，我们向工作人员反映了这个问题。他们告诉我们，在下一次练习时，他应进入维修区，他们会调整卡丁车以提高其速度。他照做了，但进入维修区后得到的却是训斥而非帮助。我们认为这种处理方式既粗鲁又不专业。
总的来说，。我们的不满并不仅仅是因为有一辆卡丁车恰好开得比较慢。而是因为：事先没有得到充分的说明、卡丁车的状态/性能不佳、我们的投诉得不到妥善处理，尤其是在我们严格按照工作人员的指示行事之后，他们却表现出冷漠的态度。以我们支付的价格而言，我们本期望能获得更优质且专业的服务体验。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
