点评:Bitterly DISAPPOINTED with this venue. I booked and paid a 20% deposit for a three day breathwork retreat. It has taken me many months to mentally prepare myself for this trauma release therapy so needless to say I was anxious about attending.
The lead up to the first day I had received no correspondence other than conflicting start times being 09:30 and 11:00 so I called that morning to check. I was then advised that the course had been cancelled due to insufficient attendees.
I was mortified that no one had bothered to let me know coupled with the fact I’d incurred travel costs and booked and paid for accommodation in KP ( £400 for 3 nights as the island accommodation was limited /booked out for full moon)
It’s very clear that registration closes 24 hours before the course begins so I’m baffled as to why no one felt it imperative that I was informed. This giving me the opportunity to cancel & refund my accommodation
I visited to the venue with a hope to get some understanding. The staff were ‘ sorry’
I attempted to speak with some kind of senior management but after multiple communications with admin staff I was unable to find anyone who was interested or cared about my situation and loss.
WHAT AN ABSOLUTE SHAMBLES
翻译:对这个场地非常失望。我预订了为期三天的呼吸静修,并支付了 20% 的押金。我花了好几个月的时间来为这种创伤释放疗法做好心理准备,所以不用说我对参加治疗感到焦虑。
在第一天之前,除了 09:30 和 11:00 的开始时间相互冲突之外,我没有收到任何其他信件,所以那天早上我打电话去核实。然后我被告知,由于参加人数不足,课程已被取消。
令我感到羞愧的是,没有人费心让我知道,再加上我支付了旅行费用并预订并支付了 KP 的住宿费用(3 晚 400 英镑,因为岛上住宿有限/满月时已预订完毕)
很明显,注册在课程开始前 24 小时截止,所以我很困惑为什么没有人觉得有必要通知我。这让我有机会取消住宿并退款
我参观了会场,希望得到一些了解。工作人员表示“抱歉”
我试图与某种高级管理层交谈,但在与管理人员多次沟通后,我找不到任何对我的情况和损失感兴趣或关心的人。
绝对是一团糟