点评:WE WERE RIPPED OFF! We called to make sure they were open because of all the horrible reviews. An employee answered and said YES they were OPEN, we bought the tickets otw in and arrived to closed gates. No sign saying they were CLOSED... nothing, just locked. Mind you this was 10min or less after we had just called! We finally tracked down an employee who said they were closed due to inclement weather (it was sunny and beautiful!). The employee said we had to call back on Monday for a refund. We did and Hurricane Harbor actually said they NEVER REFUND, umm NEVER! We contested it with our bank, got the money back and Hurricane Harbor fought it and now we have to pay the $400 + for which we recieved absolutely NOTHING for, nothing but a ruined vacation. It was spring break and we're from another state. This should be ILLEGAL!
翻译:我们被骗了!由于所有可怕的评论,我们打电话确认他们是否营业。一名员工接了电话,说是的,他们营业,我们买了票进去,到达时大门已经关闭。没有标志说他们关闭了...什么都没有,只是锁上了。请注意,这发生在我们打电话后 10 分钟或更短时间内!我们最终找到一名员工,他说他们因恶劣天气而关门(天气晴朗,景色优美!)。该员工说我们必须在周一再打电话要求退款。我们打了电话,但飓风港竟然说他们从不退款,嗯,从不!我们向银行提出异议,拿回了钱,飓风港则反驳道,现在我们必须支付 400 多美元,但我们什么也没得到,只是一次被毁掉的假期。那是春假,我们来自另一个州。这应该是违法的!