点评:We vistied the Castle of Mey as a family to enjoy the afternoon which was priced at £20 as there was no menu avaliable on line we decided to take a risk.
The ground and Granary are beautiful and the ladies who served us where lovely, the afternoon tea was nice nothing special but for £20 we couldn't moan.
When we were due to pay however it was a different story we went as two couples and when we went to pay I was charged £54 at the time i thought wed just been charged for the prosecco from the two that were with us as we didnt pay together so thought nothing of it. However this was not the case the afternoon tea was actually £27. The website states £20.
I brought this to their attention via an email and was offered a free afternoon tea lovely gesture however as we live 10 hours away not doable. I replied to the email and even stated even thougg I had brought the incorrect pricing on the website to their attention it was still showing the £20 price and declined the offer of a free afternoon tea as too far for us to return. They haven't replied.
Under Section 20 of the Consumer Protection Act 1987 makes it a criminal offence for a person in the course of his business to give consumers a misleading price indication about goods. So please if you are going lease check prices as we feel as though we have been scammed and now would not recommend.
翻译:我们全家一起去梅城堡享受了一个愉快的下午,费用为20英镑。由于网上没有菜单,我们决定冒险一试。
那里的庭院和谷仓都很漂亮,为我们服务的女士们也非常友善。下午茶倒是不错,虽算不上特别出色,但花20英镑的话,我们也没什么可抱怨的。然而,到了付款的时候情况就不同了。我们是两对情侣一起去的,付款时我被扣除了54英镑。当时我以为这只是为我们同行的两人购买的普罗塞克葡萄酒所支付的费用,因为我们并不是一起付款的,所以也没多想。但实际上并非如此:下午茶的实际价格是27英镑,而网站上标注的价格却是20英镑。我通过邮件向他们指出了这个问题,他们还贴心地提议免费提供下午茶。不过由于我们住在10小时车程之外,实在无法前往。我在回信中提到,虽然我早已指出网站上的价格有误,但现在显示的依然是20英镑的价格;因此我谢绝了免费下午茶的邀请,因为对我们来说路途实在太远了。然而他们至今仍未回复。根据1987年《消费者保护法》第20条的规定,任何人在经营过程中向消费者提供关于商品价格的误导性信息均属犯罪行为。因此,如果您打算租赁,请务必核实价格;我们觉得自己遭到了欺诈,所以现在不再推荐此项服务。