点评:Unfortunately our 11am trip was cancelled at 9:50am after we prepped a cooler with sandwiches,drinks,snacks we got in the car and I saw it was cancelled via a text. Called the number it said to call and Jennifer just asked if we wanted to reschedule or get a refund with no explanation of why. I said a refund as we don’t live here like most people who book a trip there. I asked her why it was cancelled and she said due to “Gail Force winds” mind you the winds were slated to be around 15 mph the entire day. Also those same winds were known about for 2+ weeks. Idk if they aren’t sure what Gail force winds are rated at or just lazy. When i told her it was super inconsiderate to cancel an hour before the boat was scheduled to leave for winds that have been known about for weeks she laughed and proceeded to tell me how they were losing $7k (not my problem). If you see 10+ mph winds or more be cautious your trip may be cancelled last minute.
翻译:很遗憾,我们原定上午11点的行程在9点50分被取消了。我们准备好了装满三明治、饮料和零食的冷藏箱,上了车后,我收到一条短信,说行程被取消了。我拨打了短信上显示的号码,接电话的Jennifer只是问我们是想改期还是退款,并没有解释原因。我说退款,因为我们不像大多数预订行程的人那样住在这里。我问她为什么取消,她说是因为“盖尔级大风”。要知道,预报说当天风速会达到15英里/小时左右。而且,这种大风天气已经预报了两个多星期了。我不知道他们是不知道盖尔级大风的具体等级,还是只是懒。当我告诉她,因为几周前就预报的大风天气,在船出发前一小时取消行程,实在太不体贴了,她竟然笑了,然后开始跟我说他们损失了7000美元(这跟我没关系)。如果风速达到或超过10英里/小时,请务必小心,您的行程可能会在最后一刻被取消。