点评:It’s changed hands and it’s been open 2 days and I won’t be going back anytime soon!!!
The customer service was terrifying, the was no sort of apology nor did they say we’re having teething problems as we’ve only just opened up
So if they all ready know all of this then they shouldn’t be severing any of these item or even better shouldn’t be open at all till they’ve got everything sorted out!!!
I had ordered a latte and a friend had tried to order latte with a milk alternative!!!
The latte was luke warm with the smallest amount of coffee in there and there was no sort of plant alternative milk for my friend’s drink.
So she had asked for a hot chocolate and they didn’t have any of that!!!
The member of staff had even said we already know about all of this!!!!
Then as for the customer service they need to be retrained and learn some manners to be in customer service!!!
I certainly won’t be going back there again!!!
I’ll go to where the old owner is now in Bonny Street Market despite you don’t have the beautiful views of the sea but at least she knows how to talk to people and also her food and drinks are top notch!!!
翻译:这家店换了老板,才开了两天,我近期绝对不会再去了!!!
他们的客服简直糟糕透了,既没有道歉,也没有说明他们刚开业,还在经历一些初期问题。
如果他们早就知道这些问题,那就不应该卖这些东西,或者干脆就别开了,直到所有问题都解决为止!!!
我点了一杯拿铁,我朋友想点一杯加植物奶的拿铁!!!
拿铁温吞吞的,咖啡少得可怜,而且根本没有植物奶可以给我朋友。
所以她又点了一杯热巧克力,结果他们居然也没有!!!
店员居然还说他们早就知道这些问题了!!!
至于他们的客服,他们应该重新培训一下,好好学学怎么当客服!!!
我绝对不会再去这家店了!!!
我还是会去邦尼街市场老老板的店,虽然那里没有美丽的海景,但至少她很会和人打交道,而且她的食物和饮料都是一流的!!!