点评:Really really disappointed for the 5* price tag. Therapist Sarah was fantastic! I would recommend Sarah to anyone.
I've had a few spas in my years and this was the most expensive (treat for my 40th) and the worst.
* Treatments were great but during my facial the music blared so loud that both me and Sarah jumped out of our skin!
*Food was ok but nothing spectacular.
*I was made to eat in the dangerously hot atrium/greenhouse with people walking back and forth passed me in swimwear! The chilled water was warm....not pleasant, not relaxing.
*I went into the relaxation room there were empty cups in there from previous guests.
So I gave up and went to get showered, whilst in the ladies changing room shower in walked a man and showered in the cubicle next to me!
I then went to the changing cubicle and it was filthy with make up on the wall, stains on the seat cushions and a hole in the ceiling with what I think was insulation there?
I didn't even want to stay to dry my hair. I was done!
I went to sign out and told the receptionist that I was really disappointed.
Her response "really sorry to hear that" that was it..... That was the response in it's totally.
翻译:五星级的价格实在令人失望。理疗师Sarah非常棒!我会向所有人推荐Sarah。
这些年来我去过不少水疗中心,这家是最贵的(为了庆祝我的40岁生日),也是最差的。
* 护理项目很棒,但在做面部护理的时候,音乐声震耳欲聋,我和Sarah都被吓了一跳!
* 食物还可以,但没什么特别的。
* 我被迫在闷热的中庭/温室里用餐,人们穿着泳衣在我身边走来走去!所谓的冷水其实是温的……一点也不舒服,一点也不放松。
* 我去了休息室,发现里面有之前客人用过的空杯子。
所以我放弃了,去淋浴。结果在女更衣室的淋浴间里,一个男人走了进来,在我旁边的隔间里淋浴!
然后我去了更衣室,里面脏得一塌糊涂,墙上都是化妆品,坐垫上有污渍,天花板上还有一个洞,里面好像是隔热材料?
我连吹头发都不想待了。我受够了!
我去办理退房手续,告诉前台我真的很失望。
她的回答是“很抱歉听到这样的情况”,仅此而已……这就是她全部的回应。