点评:Stayed here for a festival .
On arrival ordered a bottle of Prosecco , immediately the lady behind the bar zero customers service .. rude !
We were told we could leave our bags on arrival as couldn’t check in till 3 , when we asked she said No , rudely !!
Room …. Noisy … facilities for hot drinks rubbish …
Breakfast 8-10 … well … boil your own eggs and wait for everyone else to boil there’s (only 3 at a time) lots of waiting for toaster.
No teabags or cups when we came down , no glasses for juice .
Told that as fast as they are being brought out they are getting used but bringing 3 teabags out at a time seemed madness .
Croissants none when we got there , couldn’t have a drink whilst waiting for top ups but again rudely told they are being eaten as quick as they are brought out and everyone has come together …
You know how many people are coming down for breakfast surely for cups and glasses , food just put a bit extra on .
£20 for breakfast and got a slice of toast 🤷🏼♀️
Disappointing all round … most things can be forgiven if the staff are polite but nothing to praise what so ever except the chef who we saw in the hall was lovely and a young man that was on the bar in the evening his colleague (different one to afternoon) Rude !
翻译:来这里参加一个节日活动。
抵达后点了一瓶普罗塞克起泡酒,吧台后面的女士服务态度极其恶劣,简直毫无待客之道!
我们被告知可以寄存行李,因为下午3点才能办理入住,但当我们询问时,她却粗鲁地拒绝了!
房间……很吵……热饮设施很差劲……
早餐时间是8点到10点……嗯……自己煮鸡蛋,然后等着别人煮好(一次只能煮3个),烤面包机也等了很久。
我们下楼时发现没有茶包或杯子,也没有果汁杯。
他们说茶包和杯子会尽快拿出来,但一次只拿出3个茶包简直太荒谬了。
我们到的时候羊角面包一个也没有,等饮料续杯的时候也没法喝,服务员又很不客气地告诉我们,饮料一端出来就被吃光了,大家都聚在一起……
你们知道有多少人来吃早餐,难道只是为了杯子和食物吗?食物的价格就应该稍微贵一点。
20英镑的早餐,就只有一片吐司🤷🏼♀️
真是令人失望……如果服务员态度好,其他问题都可以原谅,但除了我们在大厅里遇到的那位厨师很和蔼,以及晚上在吧台工作的那位年轻小伙子(和下午那位不是同一个人)之外,其他方面都毫无可取之处!