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Scam by 'The Pacific holiday world' as '4R Seasons Holidays Pvt Ltd'. Be Alert !
Pacific Holidays的点评
点评：I had one of the worst customer experiences of my life with Pacific Holidays World. It all started when we were approached with the promise of a “free stay voucher” and some movie tickets if we attended a short presentation. The session turned out to be a high-pressure sales pitch that went on for hours. They pushed us to buy a long-term membership, promising luxury stays, discounts at partner hotels, and priority booking.
Believing their glossy brochures, we signed up and paid a significant amount. That’s where the problems began. Every time we tried to book a holiday, either the dates were “unavailable,” the hotels listed were completely different from what was shown during the presentation, or we were asked to pay additional hidden charges.
When we tried to cancel and request a refund, customer service stopped answering calls and emails. Their staff gave vague excuses like “system updates” or “we’ll call you back,” but never followed through. It’s been over a year and not a single promised benefit has been delivered.
This company misleads customers with fake vouchers, uses aggressive sales tactics, and fails to deliver. I strongly warn others not to fall for their schemes.
Believing their glossy brochures, we signed up and paid a significant amount. That’s where the problems began. Every time we tried to book a holiday, either the dates were “unavailable,” the hotels listed were completely different from what was shown during the presentation, or we were asked to pay additional hidden charges.
When we tried to cancel and request a refund, customer service stopped answering calls and emails. Their staff gave vague excuses like “system updates” or “we’ll call you back,” but never followed through. It’s been over a year and not a single promised benefit has been delivered.
This company misleads customers with fake vouchers, uses aggressive sales tactics, and fails to deliver. I strongly warn others not to fall for their schemes.
翻译：我在 Pacific Holidays World 经历了人生中最糟糕的客户体验之一。事情的起因是，他们承诺只要我们参加一个简短的演示，就能获得“免费住宿券”和几张电影票。结果，这场演示变成了一场持续数小时的高压推销。他们强迫我们购买长期会员，承诺豪华住宿、合作酒店折扣以及优先预订。
我们信了他们精美的宣传册，注册并支付了一大笔钱。问题就从这里开始。每次我们尝试预订假期，要么日期“不可用”，要么列出的酒店与演示时显示的完全不同，要么被要求支付额外的隐藏费用。
当我们尝试取消预订并申请退款时，客服人员不再接听电话和电子邮件。他们的工作人员给出了一些含糊其辞的借口，比如“系统更新”或“我们会给您回电”，但从未兑现。一年多过去了，他们承诺的任何一项福利都没有兑现。
这家公司用假优惠券误导顾客，使用咄咄逼人的销售手段，而且根本不兑现承诺。我强烈警告大家不要上当受骗。
我们信了他们精美的宣传册，注册并支付了一大笔钱。问题就从这里开始。每次我们尝试预订假期，要么日期“不可用”，要么列出的酒店与演示时显示的完全不同，要么被要求支付额外的隐藏费用。
当我们尝试取消预订并申请退款时，客服人员不再接听电话和电子邮件。他们的工作人员给出了一些含糊其辞的借口，比如“系统更新”或“我们会给您回电”，但从未兑现。一年多过去了，他们承诺的任何一项福利都没有兑现。
这家公司用假优惠券误导顾客，使用咄咄逼人的销售手段，而且根本不兑现承诺。我强烈警告大家不要上当受骗。
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