点评:We rented a car from Number 1 on Lesbos.
Don’t do it!
We had a breakdown, no matter what the cause was, and we needed assistance.
We called the emergency number several times, but nobody answered. They tell you that you can always call the emergency number if something happens… well, that’s simply not true!
Luckily, Corendon was extremely helpful and made sure that someone from Number 1 came to assist us.
The man from Number 1 couldn’t find us, even though he had our location. After waiting for more than two hours, he finally arrived. He was angry and irritated because, according to him, he had been driving around for an hour looking for us.
To make matters worse, I was charged €30, even though I had taken out the all-inclusive insurance. They said it was because he couldn’t find us, which makes no sense.
It turned out that this man was actually the owner of Number 1.
He showed no kindness or empathy whatsoever. This is completely unacceptable. We had every reason to be upset, not him!
He was very intimidating, which is why I ended up paying the €30.
My children were also surprised by how someone could react that way, especially when we were the ones having car trouble.
翻译:我们在莱斯博斯岛上从Number 1租车。
千万别这么做!
不管原因是什么,我们的车抛锚了,需要援助。
我们多次拨打紧急电话,但无人接听。他们宣称一旦遇到问题随时都可以拨打紧急电话……其实根本不是这样!
幸运的是,Corendon给予了极大帮助,确保有Number 1的工作人员来协助我们。
尽管掌握了我们的位置信息,那位Number 1的工作人员还是没能找到我们。等了两个多小时后,他终于到了。他很生气且恼火,因为据他说,他开车找了我们一个小时。
更糟糕的是,尽管我购买了全包型保险,还是被收取了30欧元的费用。他们称这是因为他找不到我们,但这根本说不通。
后来才发现,这个男人其实就是1号房的房东。
他毫无善意与同理心可言。这种行为绝对不可接受。我们完全有理由生气,而他却没有!
他给人一种极具威慑力的感觉,正因如此我最终付了30欧元。
我的孩子们也对有人能做出那种反应感到惊讶,毕竟出车故障的人是我们啊。