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Tour Cancelled four months after payment - too late to make other arrangements
BusyBus的点评
点评：Booked a tour of Chester from Liverpool in early March 2022 for mid July 2022. Five months in advance. After we left on our vacation, and were already overseas, week before tour was to take place, we were informed by email that the trip had been cancelled by BusyBus Learned later that actually when they came to rent the bus, (at the last minute) we presume, no buses were available, so we were bumped. Now they either booked at last minute, or they did not bother to inform us until it was too late for us to make other arrangements. Either way, are we at fault???? Based on other responses that is what management will try to tell you.
Based on the other tours we did with this Company they are most unreliable and expensive for what you get.
Now management will probably take no responsibility and they will try to argue that it is not their fault, it never is, but why not arrange the bus in March when reservations and money is taken to avoid such disappointment. They will probably try to blame me the customer for being too demanding - oh, my.
We probably will never get back to this part of the world, and would have looked for another tour if we had known in time. VERY DISAPPOINTING EXPERIENCE with BusyBus. Are we being too demanding to ask that we receive what we pay for? You decide.
Do you really want to deal with a company who takes NO accountability? We got our money back without any issue, and we appreciate that but we do want to warn others of the lack of professionalism of this company. We would appreciate a response on these boards from management - we appreciate your comments and will look into it so others are not disappointed.
Based on the other tours we did with this Company they are most unreliable and expensive for what you get.
Now management will probably take no responsibility and they will try to argue that it is not their fault, it never is, but why not arrange the bus in March when reservations and money is taken to avoid such disappointment. They will probably try to blame me the customer for being too demanding - oh, my.
We probably will never get back to this part of the world, and would have looked for another tour if we had known in time. VERY DISAPPOINTING EXPERIENCE with BusyBus. Are we being too demanding to ask that we receive what we pay for? You decide.
Do you really want to deal with a company who takes NO accountability? We got our money back without any issue, and we appreciate that but we do want to warn others of the lack of professionalism of this company. We would appreciate a response on these boards from management - we appreciate your comments and will look into it so others are not disappointed.
翻译：预订了 2022 年 3 月上旬到 2022 年 7 月中旬从利物浦出发的切斯特之旅。提前五个月。我们去度假后，已经在海外了，旅行开始前一周，我们通过电子邮件通知我们，BusyBus 取消了这次旅行后来才知道，实际上当他们来租公共汽车时，（在最后一刻) 我们推测，没有公共汽车可用，所以我们被撞了。现在他们要么在最后一刻预订，要么懒得通知我们，直到我们做出其他安排为时已晚。不管怎样，我们有错吗？？？？根据管理层将尝试告诉您的其他答复。
根据我们与这家公司进行的其他旅行，它们是最不可靠和最昂贵的。
现在管理层可能不承担任何责任，他们会试图争辩说这不是他们的错，从来都不是，但为什么不在 3 月份安排公共汽车，因为预订和钱都是为了避免这种失望。他们可能会试图责怪我的客户要求太高了——哦，我的天。
我们可能永远不会回到世界的这个地方，如果我们及时知道的话，我们会寻找另一次旅行。 BusyBus 的体验非常令人失望。我们是否要求我们收到我们支付的东西？你决定。
你真的想和一家不负责任的公司打交道吗？我们毫无问题地收回了我们的钱，我们对此表示赞赏，但我们确实想警告其他人这家公司缺乏专业精神。我们将不胜感激管理层对这些董事会的回应 - 我们感谢您的评论，并将对其进行调查，以免其他人失望。
根据我们与这家公司进行的其他旅行，它们是最不可靠和最昂贵的。
现在管理层可能不承担任何责任，他们会试图争辩说这不是他们的错，从来都不是，但为什么不在 3 月份安排公共汽车，因为预订和钱都是为了避免这种失望。他们可能会试图责怪我的客户要求太高了——哦，我的天。
我们可能永远不会回到世界的这个地方，如果我们及时知道的话，我们会寻找另一次旅行。 BusyBus 的体验非常令人失望。我们是否要求我们收到我们支付的东西？你决定。
你真的想和一家不负责任的公司打交道吗？我们毫无问题地收回了我们的钱，我们对此表示赞赏，但我们确实想警告其他人这家公司缺乏专业精神。我们将不胜感激管理层对这些董事会的回应 - 我们感谢您的评论，并将对其进行调查，以免其他人失望。
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