点评:AVOID this Laser Zone! It's a very basic set up and very old and tattered, not an imaginative use of space at all. The staff all seem very badly trained, managers very hard to contact. I received a £60 fine for parking in the carpark which has always been free in all the years I've used it. No member of staff warned me about the need to validate parking. When I asked for them to contact the parking company all they did was send me proof of booking when I know full well they could have had the parking charges wiped. I'm really disappointed, they have no customer care at all, I have been going to this Laser Zone for 10 years but never again, would rather go to the Armley one which has an amazing layout and much better customer service with staff who actually care about the kids.
翻译:避开这个激光区!这是一个非常基本的设置,非常破旧,根本没有对空间的创造性利用。所有员工似乎都没有经过培训,经理很难联系。我因为在停车场停车而被罚款 60 英镑,而我使用这个停车场这么多年一直是免费的。没有一位员工提醒过我需要验证停车。当我要求他们联系停车公司时,他们只是给我发了预订证明,而我完全知道他们本可以免除停车费。我真的很失望,他们根本没有客户服务,我去这个激光区已经 10 年了,但再也不会来了,我宁愿去 Armley 的那个,那里布局很棒,客户服务更好,员工真的关心孩子。