点评:Not a good experience for us. Booked on the day via email as online booking wouldn't work. Didn't hear back to confirm arrangements despite being told they had space and we could have a tour. Turned up at the allocated time to 2 teenagers who had no idea we were coming. They appeared completely disinterested in taking us on the tour and we hadn't been told in advance to bring driving license. After ringing their boss they grudgingly took us on the tour, but they were unfriendly and there was barely any interaction. During the brief break they stood smoking, chatting and laughing together and despite attempting conversation there was none. No photo opportunities other than them taking a photo of themselves. The general atmosphere was of hostility towards us which really ruined the experience. The scenery was beautiful but I would not use this company again. Very unprofessional.
翻译:对我们来说,这趟体验并不好。当天我们通过邮件进行预订,因为在线预订系统无法使用。尽管对方声称还有空位且可以安排参观,但我们始终没有收到确认信息。到了约定时间,我们到了现场,却发现有两个青少年接待员,他们根本不知道我们要来。他们似乎完全不想带我们参观,而且事先也没有告知我们需要携带驾照。后来我们给他们的老板打电话,他们才不情不愿地带我们参观了。不过他们态度冷漠,几乎没有任何互动。在短暂的休息时间里,他们站在一起抽烟、聊天、大笑,尽管我试图与他们攀谈,但毫无反应。除了他们自己拍照外,也没有任何让我们拍照的机会。整体氛围对我们充满敌意,这真的破坏了整个体验。景色固然美丽,但我不会再选择这家公司了。极其不专业。