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Maryrose L
WORST SPA EXPERIENCE EVER
Aqua Sana Longford Forest的点评
点评：Save your money as you'll end up feeling more stressed.
Booking treatments is a nightmare - took us 4 attempts of being on hold.
Arrived at the spa and the teenage girl working on 'welcome' refused to show us around. The foot spa had several broken. The sauna timer was broken.
The whole place felt run down and grubby.
Our package deal included lunch - not a great choice of food, all just versions of sandwiches, no salads! And don't think you'll get juice or anything healthy to drink - coke fanta sprite are the only choices.
Worst of all - they wouldn't treat me for my facial because they said I had a coldsore!! I went to the doctor the next day to be told I did not. They assured me I'd get a refund on the facial which I'd paid more for.. and guess what? You've guessed it - no refund came and we had to put 3 people on the case ringing them to get the money back.
Finally got my money back + 3 weeks later.
I will never darken the door of aqua sana spa again and I really hope this review helps you save your cash and go somewhere else.
Booking treatments is a nightmare - took us 4 attempts of being on hold.
Arrived at the spa and the teenage girl working on 'welcome' refused to show us around. The foot spa had several broken. The sauna timer was broken.
The whole place felt run down and grubby.
Our package deal included lunch - not a great choice of food, all just versions of sandwiches, no salads! And don't think you'll get juice or anything healthy to drink - coke fanta sprite are the only choices.
Worst of all - they wouldn't treat me for my facial because they said I had a coldsore!! I went to the doctor the next day to be told I did not. They assured me I'd get a refund on the facial which I'd paid more for.. and guess what? You've guessed it - no refund came and we had to put 3 people on the case ringing them to get the money back.
Finally got my money back + 3 weeks later.
I will never darken the door of aqua sana spa again and I really hope this review helps you save your cash and go somewhere else.
翻译：省省钱吧，不然你会更焦虑。
预约护理简直是噩梦——我们打了四次电话才接通。
到了水疗中心，负责接待的那个十几岁的女孩拒绝带我们参观。足浴池好几个都坏了。桑拿房的定时器也坏了。
整个地方感觉破败不堪，脏兮兮的。
我们的套餐包含午餐——选择很少，全是三明治，没有沙拉！别指望能喝到果汁或任何健康的饮料——只有可乐、芬达和雪碧。
最糟糕的是——他们说我得了唇疱疹，所以不给我做面部护理！第二天我去看了医生，医生说我根本没得唇疱疹。他们向我保证会退还我额外付费的面部护理费用……你猜怎么着？你猜对了——根本没收到退款，我们不得不派三个人打电话催他们退款。
终于在三周后拿回了我的钱。
我再也不会踏进Aqua Sana Spa的大门了，真心希望我的评论能帮你们省下这笔钱，去别的地方。
预约护理简直是噩梦——我们打了四次电话才接通。
到了水疗中心，负责接待的那个十几岁的女孩拒绝带我们参观。足浴池好几个都坏了。桑拿房的定时器也坏了。
整个地方感觉破败不堪，脏兮兮的。
我们的套餐包含午餐——选择很少，全是三明治，没有沙拉！别指望能喝到果汁或任何健康的饮料——只有可乐、芬达和雪碧。
最糟糕的是——他们说我得了唇疱疹，所以不给我做面部护理！第二天我去看了医生，医生说我根本没得唇疱疹。他们向我保证会退还我额外付费的面部护理费用……你猜怎么着？你猜对了——根本没收到退款，我们不得不派三个人打电话催他们退款。
终于在三周后拿回了我的钱。
我再也不会踏进Aqua Sana Spa的大门了，真心希望我的评论能帮你们省下这笔钱，去别的地方。
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