点评:Wasn’t cheap and terrible from beginning to end. Save your money and just go to the Crescent because it’s the same price point and night and day experiences.
It makes sense why no one recommends this place for massages or spa services and I do not recommend this business if you want a relaxing massage. This place is not even worth a mediocre mention.
I get massages frequently and was looking for a new place in Fort Worth to book monthly sessions. I have never been to one of their locations and when in Fort Worth each month I live at The George, which is very convenient and right across the street at Clearfork. I booked two 90 minute massages for me and a friend which will never happen again and will never recommend to anyone that I know in Fort Worth.
The check-in was chaotic and rushed. The check in girl was very sweet but lacked any self awareness and was very aggressive and seemed overwhelmed. It just started the experience stressfully for both of us.
I wanted to take a steam pre-massage and couldn’t get the steam turned on and the attendant on duty wasn’t sure if I had done it right and said it takes about five minutes to warm up and I wasted 15 minutes and could never get it on. It shouldn’t be that complicated and the attendant should know how to do it if the customer doesn’t.
Next I go into the quiet room to wait for the massage therapist to get me and this has never happened to me, nor my friend, anywhere there were children in the quiet room under the age of 10. I think most moms want to relax and forget about their children when spa’ing and my male friend felt very uncomfortable naked in his robe around little young girls so strike two. I’ve had massages all over the world and I’ve never seen little kids just hanging out in a spa waiting room. Very unprofessional.
When I called to book the massage for me and my friend, the booker assured me that I was getting the “best” masseuse on staff. She came and got me and when I tell you another “ first” she was very rude to me. When I was explaining my points of pain she eye rolled me when I was making a light joke about my shoulder to the point where I thought about it for a few seconds and called her on it. I have never had a confrontation with a masseuse in 25 years of getting massages it was so awkward. I like a deep tissue massage and when I tell you, this woman had it out for me and it was almost like she was trying to break me or intentionally hurt me or something. She took her elbows and was digging them so hard into my back and it was beyond painful, but I was so put off at her words and treatment with me that the last thing I was going to let her win. It was terrible and I go to a massage to relax and prefer a lot of pressure but this was weird mind games going on to get me to call uncle.
Almost like “Oh you want pressure ha! ha! I will show you little girl” but what she didn’t understand is I am way more stubborn and I was like OK you’re gonna wear yourself out I’m sure she was exhausted because it was so over the top in quality in a bad way.
I endured that for 90 minutes and I can take a lot of pressure and have had 6’5 former football player masseuse‘s give me deep pressure massages that weren’t on this level. I should have just walked out when she was rude to me from the beginning but I desperately needed a massage at the time and I sucked it up. So after the “torture” was over and our session had ended I come out of the room and this lady was a completely different personality. She was so kind and sweet and walking me to the quiet room and I was like oh I see you, I see you!!!!
Now that it’s “tip time” you’re going to be really nice to me. It was so obvious and gross. Completely a different person.
Also, the massage tables are not comfortable. It’s like they went really cheap on those which I was not expecting for this price point. The table is one of the most important parts to the massage.
I am so ready to get out of this place at this point and when I walked out to the lobby my friend was checking out and I literally walked up when the employee was asking how much gratuity for each of the service providers and he tipped them $100 each. Of course I didn’t want to make a scene or ruin his experience by complaining and it was very nice of him to treat me but let me tell you I was fuming internally that this massage therapist treated me so bad and is allegedly your “best” therapist got a $100 tip that she didn’t deserve. I worked in hospitality and my family owned restaurants so I know how to leave a good tip and will always tip well even when the service isn’t great but this time I would have preferred to given it to a homeless person for good karma. I guess timing was on her side.
This is the longest review I’ve ever written, and I am not that person and actually rarely write anything, even bad experiences because I don’t want to hurt anyone’s livelihood but in this economy and how expensive everything is I would feel really bad if I didn’t pass the word on because my disappointment shouldn’t be someone else’s for their hard earned money for self care experiences.
On a positive note, my friend really enjoyed his massage and said his therapist was good.
翻译:价格不便宜,从头到尾都很糟糕。省下钱去Crescent吧,价格差不多,但体验却截然不同。
难怪没人推荐这家按摩店或水疗服务,如果你想要放松的按摩,我也不推荐这家。这家店简直不值一提。
我经常按摩,想在沃斯堡找个地方按月预约按摩。我以前从来没去过他们的分店,每个月在沃斯堡的时候都住在The George,非常方便,就在Clearfork街对面。我给自己和朋友预订了两次90分钟的按摩,以后再也不会来了,也绝不会推荐给沃斯堡的任何人。
入住手续混乱而匆忙。办理入住的女孩很友善,但缺乏自我意识,态度非常强硬,而且似乎不知所措。这让我们俩一开始就感到压力很大。
我想先做个蒸汽预按摩,但蒸汽打不开,值班的服务员也不确定我做对了没有,说预热大概需要五分钟,结果我浪费了15分钟,根本没法做。这不应该那么复杂,如果顾客不知道怎么做,服务员应该知道。
接下来我去安静的房间等按摩师来找我,我和我的朋友从来没有遇到过这种情况,在安静的房间里,只要有10岁以下的孩子。我想大多数妈妈在做水疗时都想放松一下,忘掉孩子们,而我的男性朋友穿着睡袍在小女孩身边非常不舒服,所以就此打住。我在世界各地都做过按摩,从未见过小孩子在水疗中心的候诊室里闲逛。非常不专业。
当我打电话为我和我的朋友预订按摩时,预订员向我保证,我会得到“最好的”按摩师。她来找我,如果我再说说她的另一个“第一次”,她对我很粗鲁。当我解释我的疼痛点时,我开了个关于肩膀的玩笑,她翻了个白眼,我思考了几秒钟,然后就责怪她。我做按摩25年,从来没有和按摩师发生过冲突,太尴尬了。我喜欢深层组织按摩,说实话,这个女人对我很刻薄,感觉就像她想打败我或者故意伤害我什么的。她用胳膊肘用力地抠着我的背,疼得要命,但我对她的话和她的治疗方法感到非常反感,我绝对不会让她得逞。这太糟糕了,我去按摩是为了放松,喜欢很大的力度,但她却在玩一种奇怪的心理游戏,让我不得不叫她“叔叔”。感觉就像“哦,你想要压力,哈哈!我给你看看,小姑娘”,但她不明白我比她固执得多,我说“好吧,你会把自己累坏的”,我肯定她累坏了,因为按摩质量太差了,而且很糟糕。
我忍受了90分钟,我可以承受很大的压力,我曾经让身高6英尺5英寸的前足球运动员按摩师给我做深度压力按摩,但那根本不是这个水平。她一开始就对我很粗鲁,我本应该直接走开,但当时我非常需要按摩,所以我忍了下来。所以,在“折磨”结束,我们的按摩结束后,我走出房间,发现这位女士的性格完全变了。她非常友善亲切,带我去了安静的房间,我心想,哦,我看到你了,我看到你了!!!
现在到了“小费时间”,你肯定会对我很好。这太明显了,太恶心了。完全变了一个人。
而且按摩床也不舒服。感觉他们真的在按摩床方面下足了功夫,我没想到这个价位会有这么便宜。按摩床是按摩过程中最重要的部分之一。
我当时就想离开这里了,走到大堂的时候,我的朋友正在结账,我径直走了过去,当时员工正在问每位按摩师的小费是多少,结果他给了每人100美元。当然,我不想因为抱怨而惹是生非,也不想破坏他的体验,而且他热情好客也很好,但我得说,我内心非常愤怒,因为这个按摩师对我这么差,据说你家“最好的”按摩师竟然只得到了她不该给的100美元小费。我之前在酒店业工作,我的家人也开过餐馆,所以我知道该怎么给小费,即使服务不好我也会给得不少,但这次我宁愿给一个无家可归的人,以求好运。我想时机对她来说更合适。
这是我写过的最长的评论,我不是那种人,实际上我很少写任何东西,即使是不好的经历,我也愿意接受,因为我不想损害任何人的生计。但在这种经济形势下,什么东西都这么贵,如果我不把这个消息告诉别人,我会感到非常难过。因为我的失望不应该让别人承受,他们用辛苦赚来的钱来体验自我护理。
积极的一面是,我的朋友非常喜欢他的按摩,并说他的按摩师很棒。