点评:We stayed at this property in Playa Potrero and had a deeply disappointing and distressing experience with the host, Chris. While the accommodation was clean, it was dated and far from comfortable — but the real issue was the host’s outrageously unprofessional and unacceptable behavior.
We booked through Booking.com and, as experienced travelers, confirmed all details before arrival. At no point — before, during, or at checkout — did Chris disclose that payment had not been processed. Just hours after we checked out, he sent a series of highly aggressive and accusatory messages demanding immediate payment, followed quickly by a threat to call the Costa Rican police. It was shocking, unnecessary, and completely inappropriate.
The way he treated my wife was absolutely unacceptable in any country. His tone was hostile, dismissive, and intimidating — behavior that ruined what should have been a relaxing part of our trip and left a lasting negative impression.
For clarity, we have full documentation, including receipts and messages, proving we acted in good faith and that this situation arose solely from his failure to disclose the payment issue. We have filed formal complaints with Booking.com and all other platforms where this property is listed.
It also became clear that Chris cannot tolerate criticism — either online or in person — which is evident in how he speaks to his wife, son, and staff. His treatment of others was truly appalling and made for an uncomfortable environment. It’s deeply disappointing behavior from someone representing himself as a host and especially surprising from a Swiss national operating in Costa Rica.
Having traveled to Costa Rica since 1992, I can say with confidence that this is not typical Costa Rican hospitality. I’m sharing this experience to warn other travelers — beware. I have no doubt Chris will post his own version of events, but the facts speak for themselves. Proceed with extreme caution
翻译:我们住在普拉亚波特雷罗的这家民宿,但与房东克里斯的相处经历实在令人失望且心烦意乱。虽然住宿环境还算干净,但设施老旧且远称不上舒适——真正的问题在于房东那种极其不专业且不可接受的行为。
我们通过Booking.com预订的房间,作为经验丰富的旅行者,我们在入住前也仔细确认了所有细节。然而,无论是在入住前、入住期间还是退房时,克里斯都未曾提及付款事宜并未处理。就在我们退房几小时后,他发来一连串极具攻击性且充满指责意味的消息,要求我们立即付款;紧接着又威胁要联系哥斯达黎加警方。这种行为令人震惊、毫无必要且完全不合常理。
他在任何国家都绝不应该如此对待我的妻子。他的语气充满敌意、轻蔑且带有恐吓意味——这种行为破坏了原本应是轻松愉快的旅行时光,给我们留下了极其负面的印象。
为清晰起见,。我们拥有完整的证明文件,包括收据和聊天记录,足以证明我们是出于善意行事,而这一问题的产生完全是因为他未能如实说明付款方面的问题。我们已经向Booking.com以及所有刊登有该物业信息的平台提交了正式投诉。
此外,很明显克里斯无法接受任何批评——无论是在网上还是当面——这一点从他对待妻子、儿子及员工的方式便可窥见一斑。他对待他人的方式实在恶劣至极,营造了令人不适的氛围。对于一个以“主人”自居的人来说,这种行为实在令人失望;而对于一个在哥斯达黎加工作的瑞士人而言,这就更令人惊讶了。
自1992年起我就开始前往哥斯达黎加,可以肯定地说,这绝非典型的哥斯达黎加式待客之道。我分享这段经历是为了警示其他旅行者——务必小心。我毫不怀疑克里斯也会发布他自己版本的事件描述。但事实胜于雄辩。行事时务必格外谨慎。