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Elena T
Unprofessional- don't recommend
Omo River Tours的点评
点评：Unfortunately, I cannot recommend Aaron as a guide in the Omo Valley.
Aaron was fully aware of the Marburg disease situation and informed me about it approximately two weeks before my planned trip. When my airline officially canceled my flight due to the outbreak, he already knew about the situation and the reason for the cancellation.
Despite this, he refused to return my deposit. Instead, he proposed an alternative plan that involved traveling to a different city and driving for approximately five hours, which was not part of our original agreement. I declined this option, as it significantly changed the itinerary and, more importantly, I did not feel comfortable putting myself at risk during a disease outbreak—especially when the airline itself canceled the flight for safety reasons.
Keeping the deposit under these circumstances felt unfair and unprofessional. Based on my experience, I strongly advise travelers to use licensed, official guides or established agencies with clear cancellation policies, so your funds and personal safety are better protected.
Please be cautious—this experience gave me the impression that financial considerations were prioritized over traveler safety.
Aaron was fully aware of the Marburg disease situation and informed me about it approximately two weeks before my planned trip. When my airline officially canceled my flight due to the outbreak, he already knew about the situation and the reason for the cancellation.
Despite this, he refused to return my deposit. Instead, he proposed an alternative plan that involved traveling to a different city and driving for approximately five hours, which was not part of our original agreement. I declined this option, as it significantly changed the itinerary and, more importantly, I did not feel comfortable putting myself at risk during a disease outbreak—especially when the airline itself canceled the flight for safety reasons.
Keeping the deposit under these circumstances felt unfair and unprofessional. Based on my experience, I strongly advise travelers to use licensed, official guides or established agencies with clear cancellation policies, so your funds and personal safety are better protected.
Please be cautious—this experience gave me the impression that financial considerations were prioritized over traveler safety.
翻译：很遗憾，我无法推荐Aaron作为奥莫河谷的向导。
Aaron完全了解马尔堡病毒病的情况，并在我计划出行前大约两周告知了我。当我的航空公司因疫情正式取消航班时，他已经知道了情况和取消的原因。
尽管如此，他仍然拒绝退还我的定金。相反，他提出了一个替代方案，需要前往另一个城市，并驱车约五个小时，这不在我们最初的协议之内。我拒绝了这个方案，因为它严重改变了行程安排，更重要的是，在疫情爆发期间，我不愿让自己身处险境——尤其是在航空公司出于安全考虑取消航班的情况下。
在这种情况下扣留定金让我觉得既不公平也不专业。根据我的经验，我强烈建议旅行者选择持有执照的官方向导或信誉良好的旅行社，并确保他们有明确的取消政策，这样才能更好地保障您的资金和人身安全。
请务必谨慎——这次经历让我感觉，他们把经济利益置于旅行者的安全之上。
Aaron完全了解马尔堡病毒病的情况，并在我计划出行前大约两周告知了我。当我的航空公司因疫情正式取消航班时，他已经知道了情况和取消的原因。
尽管如此，他仍然拒绝退还我的定金。相反，他提出了一个替代方案，需要前往另一个城市，并驱车约五个小时，这不在我们最初的协议之内。我拒绝了这个方案，因为它严重改变了行程安排，更重要的是，在疫情爆发期间，我不愿让自己身处险境——尤其是在航空公司出于安全考虑取消航班的情况下。
在这种情况下扣留定金让我觉得既不公平也不专业。根据我的经验，我强烈建议旅行者选择持有执照的官方向导或信誉良好的旅行社，并确保他们有明确的取消政策，这样才能更好地保障您的资金和人身安全。
请务必谨慎——这次经历让我感觉，他们把经济利益置于旅行者的安全之上。
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