点评:Visited here yesterday with my 84 year old mother.
She has semi restricted mobility and requires the use of a walking stick and not steady on her feet. Mum has difficulty with stairs and if looking downwards tends to become dizzy and at risk of falling.
The doors at entrance/exit are difficult for anyone with any type of disability to open especially if they require the use of any type of Walker and therefore at risk of falling.
The rugs lying around are a trip hazard risking people falling and at risk of fracturing bones.
As for stairs between floors and no lifts to use is absolutely ridiculous.
Staff are very rude and unpleasant and tend to ignore/push past elderly customers. I presume there is no such thing as staff training. Also I wonder what Disability Scotland would say about your facilities.
Also choice of clothing very antiquated and very expensive therefore didn’t purchase anything.
Gave the restaurant a wide berth as food was cold and of poor quality on our last visit.
翻译:昨天我和我 84 岁的母亲一起来这里。
她行动不便,需要使用拐杖,脚步不稳。妈妈上下楼梯有困难,如果往下看,就会头晕,有摔倒的危险。
任何残疾的人都很难打开出入口的门,尤其是当他们需要使用任何类型的助行器时,因此有摔倒的危险。
到处都是地毯,容易绊倒,有摔倒和骨折的危险。
至于楼层之间有楼梯,没有电梯可用,这简直太荒谬了。
工作人员非常粗鲁和令人不快,往往会忽视/推开老年顾客。我猜没有员工培训这回事。此外,我想知道苏格兰残疾人组织会如何评价你们的设施。
而且服装的选择非常陈旧,非常昂贵,所以什么都没买。
上次我们去的时候,我们避开了这家餐厅,因为食物是冷的,质量很差。